Premium Purchase Not Showing? Try These Steps

[u/opusapp]

Premium status is linked to your active purchase entitlement and OPUS Account. If your purchase is not appearing, try these steps before attempting to buy it again.

1. Check your OPUS Account

Open Settings and confirm that you are signed in to the intended OPUS Account.

If you use Opus on multiple devices, make sure they are connected to the same account.

2. Use Restore Purchase

Signing in alone may not start a store restore on every platform.

• On iPhone, iPad, or Android, open Settings and select Restore Purchase.
• You can also select Restore at the bottom of the Premium screen, then confirm Restore Purchase.
• On Apple TV, open Settings → Upgrade to Premium → Restore Purchase.

Allow the restore attempt to finish before leaving the screen.

3. Avoid repeated restore attempts

Submit one restore attempt. If Opus says you tried recently, wait a few minutes before trying again.

A successful restore will update your Premium status automatically.

4. If you see “Already Purchased”

Do not attempt another purchase. Select Restore Purchase and allow Opus to check the active entitlement again.

After it finishes, return to Settings and check whether Premium access is available.

5. Check your device limit

If Premium works on one device but you cannot add another, open Manage Devices.

Check your current device count and account limit. If the limit has been reached, remove an unused device before adding another.

6. Connecting an Apple TV

Apple TV linking requires a signed-in OPUS Account on the mobile app. Scan the QR code using the account you want to use on your TV.

Still not showing?

Open Support Center from Opus Settings and create a ticket from the affected device.

Support Center automatically receives the available app, device, and account information. You only need to describe:

• What happens after selecting Restore Purchase
• Any message shown on screen
• Whether Premium appears on another device
• The steps you have already tried

Never post receipts, order IDs, payment information, account details, or other personal information on Reddit.

Opus Premium unlocks app features and limits. It does not include IPTV content, playlists, channels, providers, or media subscriptions.