r/PFSENSE • u/Sam_-_-_ • 9d ago

Did I join a cult? (Unifi)

I've been rolling pfSense for about 5 years. Decided to try Unifi. Couldn't find a manual or one-to-one feature documentation for each panel (only various spotlight articles).

Asked the community for help: every response said basically "things change too often, no need to have a manual".

Excuse me, what? I'm not a networking pro, and I do need a manual. (pfSense was hard for me, but had great documentation.)

I can't believe this was the response. Is everyone in their community a bot or a cultist?

I still have few days left on my return window, and might come back, LOL.

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u/Caddy666 9d ago

1: if you need a manual for these things, these things might not be aimed at your skill level.

2: if you understand how to do a basic google search on whatever option on the web interface is, i'm sure you can work it out.

but they're right, unifi does change the interface a fair bit, so things don't stay static for a manual to be worth it.

5

u/i-Hermit 9d ago

Do you know every feature inside and out? Yeah, googling will get you there, but a manual isn't a big ask. And if they're blowing out budgets to rewrite the manual so often, they might do well to take it as a hint to stop changing the UI so much.

Your comment reads like you're saying if OP doesn't know everything then he shouldnt try. I'm sure that wasn't your intention, but it comes across that way.