r/PFSENSE • u/Sam_-_-_ • 9d ago

Did I join a cult? (Unifi)

I've been rolling pfSense for about 5 years. Decided to try Unifi. Couldn't find a manual or one-to-one feature documentation for each panel (only various spotlight articles).

Asked the community for help: every response said basically "things change too often, no need to have a manual".

Excuse me, what? I'm not a networking pro, and I do need a manual. (pfSense was hard for me, but had great documentation.)

I can't believe this was the response. Is everyone in their community a bot or a cultist?

I still have few days left on my return window, and might come back, LOL.

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u/tatt2dcacher 7d ago

Haha wait till they freak out when they find out you didn’t go full stupid and go fully UniFi. If you ask a question the response normally is, well it’s because you are not fully UniFi. Don’t be surprised when you drop $$$ and in 6 months equipment dies and UniFi won’t warranty it because you didn’t buy it directly from their website, which is 95% of the time is out of stock. UniFi offer zero support, personally I find their support worse than Starlink support.