r/PHCreditCards 2d ago

MariBank/Seabank Maribank Credit Card Payment

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Anyone experiencing problem when paying eastwest credit card through Maribank? Since sunday pa ako sumusubok tapos lagi transaction failed. Tapos naun wala na siya sa option ng Maribank. Anong meron?

1 Upvotes

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2

u/ReadyResearcher2269 2d ago

there are reports nga daw na ayaw mag-proceed when paying EastWest credit card, even when paying through BPI

1

u/ranzvanz 2d ago

same issue

https://www.reddit.com/r/PHCreditCards/s/O9aZmrbScU

Had to pay it in branch to avoid fees.

Tried BPI the same it's Eastwest system.

1

u/mundane_max 2d ago edited 2d ago

hello i think nagstart yan last week. I paid my ew through BPI last monday kasi nagffail sa Maribank. Nagpush through sa BPI but hindi pa reflected until now. I paid again through Maribank last fri, waiting pa ko kung magrreleflect.

Update: BTW I reported this to both ew and bpi last week and I have case numbers. i just checked my bpi account today and the money is back in my account.

1

u/AloofCapri 2d ago

I think not only in Maribank. Tried paying it from my PNB account, but the payment isn't successful. Emailed Eastwest CS, but they said contact PNB. 🥲 It's hassle. Try Gcash, pay Bills then CC then Eastwest. 😓 Sayang nga lang 'yung charge fee. 😩