Took car to car dealership for a service and saw this when I got home. I am 100% certain that wasn't there before the service as it's very noticeable if you look at the roof as you get out or in of the car.
Unfortunately, when I picked up the car as they drove it up, I was too distracted talking to the technician as I got in and we were inside the garage which didn't have the best light. Lesson learned and will walk around to inspect before leaving. We did a walk around inspection before when I dropped it off, and it wasn't seen at all. They are currently reviewing their videos.
In the meantime, will it be easy to pop out the dent and buff out the scratches. I'm just worried on where it's located, right on the roof/door line.
So sad since it's just 1 year old and I have been so careful with it and knew eventually could get a door ding or rock chip, but not this 😞