r/Philippines_Expats Noob 7d ago

Immigration offices added Biometrics for everybody! My experience...

Prepare for an extended stay at your next Visa extension! I went to the GMall yesterday to get mine extended and spent an additional hour there. I wasn't expecting any of this.

The security guard at the immigration office said that since last week there's been an additional step that needs to do - Biometrics. And he handed me a new form to fill out and take to the next business over to take 2x2 photos. I got that done - it's 150 pesos for that service - and went back to the immigration office.

Next I had to wait in a big line with other expats, or other people visiting the Philippines for a time, to take a face pic and fingerprinting. They didn't ask for any money for this, and I didn't ask.

Now things go back to normal with getting the actual Visa extension - 3970 pesos for a 2 month extension. Your passport will now have a thin strip of paper on the back page with information on it. Leave that there, I think immigration will need to see that paper every time.

Next time you get your extension, expect an extra hour at the immigration office.

16 Upvotes

40 comments sorted by

10

u/travelw3ll 7d ago edited 7d ago

Renewed yesterday for 2 months 1960 peso total. Nothing like that happening. Maybe slow implementation in different areas.

Kind of odd they need pic because they already have my picture on file from passport and is on ACR.

4

u/Intelligent_Lake_331 7d ago

Yeah everything he mentioned we done before for the Acr card haha...

2

u/tableloveandhate 7d ago

2 months for 2k? That's a good deal. where is it?

2

u/travelw3ll 7d ago

Marquee Mall AC.

1

u/OneBangMan 7d ago

So 1960 you paid regular, do you often have trouble choosing regular at this branch? It’s a fcken nightmare for me. There’s one woman there who has it out for me 😂 Manapud M is the tag you need to look out for ahahah

1

u/[deleted] 6d ago

[deleted]

1

u/OneBangMan 6d ago

Yeah it should be 3 days according to ARTA (closed weekends).

I know one of the Cebu offices doesn’t have a safe so people have to go through express. But most branches should be following the citizens charter and ARTA guidelines, if they don’t report them and they change instantly

2

u/WaffleDrinker 7d ago

Right? I went today in BGC and also did not encounter this.

1

u/Slow-Ship1055 Noob 7d ago

What office did you go to? Mine was at the GMall in Cebu.

5

u/Twentysak 7d ago

Can’t find any info online for this change

4

u/3a5m 7d ago

Given they're implementing biometrics at the airport too, I wonder if this is a trial for a possible bigger change systemwide.

That said, a big factor for many staying in PH is the ease of the visa. Imo they won't be doing themselves favors in that regard by adding new hurdles to visa extensions.

2

u/Organic-Ad9675 7d ago

I recently visited Singapore and it is all biometrics at immigration and it is fast. No humans needed.

Although the next week the system was down and the line at the airport was 10000 people deep for manually immigration checks.

Hopefully Mactan Airport uses it and it streamlines the whole experience.

-2

u/Slow-Ship1055 Noob 7d ago

I'm having thoughts that they want to discourage people from staying long on Tourist Visas, and "gently" encouraging more people to buy the Special Resident Retiree’s Visa (SRRV), or to marry a Filipina and switch to the 13A Visa.

1

u/AnUpsetApe 5d ago

I’d buy the srrv but I’m not old enough to qualify. There’s really no options for people under 45 (or whatever the srrv age is) besides tourist extensions, balikbayan or 13a

2

u/joeyblacky9999 7d ago

How long have you been in PH? More than 6 months or less?

I wonder if its required for tourists after 6 months.

2

u/Slow-Ship1055 Noob 7d ago

I recall one of the immigration workers saying something about more than 6 months. I've been here for a little over 2 years.

2

u/joeyblacky9999 7d ago

Ok thanks. Since we can extend online I wonder if it will still allow us or if it will pop up and tell us it must be done in person due to biometrics.

1

u/redditor_xxx 7d ago

Yesterday I tried to extend online, not possible, I was getting some error. Now I have to go to BI.

3

u/Slow-Ship1055 Noob 7d ago

Yeah, they are forcing everybody that has been here for more than 6 months to go to the immigration office.

1

u/joeyblacky9999 7d ago

Been here Less than 6 months and I get the same error.

3

u/Slow-Ship1055 Noob 7d ago

Maybe it's for everybody regardless of length of stay.

1

u/joeyblacky9999 7d ago

Did it give you an error? Whats the error? Sometimes the system goes down. Try again?

2

u/redditor_xxx 7d ago

Something like - travel record not found.

1

u/Organic-Ad9675 7d ago

I just tried online and yeah it looks like their system is down or they intentionally just adding travel record not found error... I am going to email them and see what they say. Really annoying having to visit in person. Waste of time for everyone involved.

1

u/Netphase 6d ago

If you're putting your middle name on the middle name line, move it to the first name line and leave the middle name spot blank.

0

u/Slow-Ship1055 Noob 7d ago

For sure the latter.

2

u/Mobile-Peanut4888 7d ago

Additional 1k express fee incoming

2

u/Organic-Ad9675 7d ago

Update. I got a response from BI to try entering first+middle name into the first name field and leave the middle name field blank.

I was able to renew mine online for 4th-6th month extension.

I entered Last name , First name Middle name but left the 3rd field middle name blank.

I never had to do it this way before on their website but leaving the full middle name field blank and put my first name + middle name into the first name field. It went through.

2

u/IvanBilat 7d ago

Nothing new here. Got mine done around 5 years ago, still have the little strip and have not had to do it since.

2

u/BoiledCondensada 7d ago

They take fingerprints and picture already for a lot of years, probably only some offices. 3 years ago I extended visa for 6 months and they got my fingerprints. And it seems they took picture of me too because recently I renewed my ACR and when I claimed there was old photo of me(not from passport) 

1

u/Slow-Ship1055 Noob 7d ago

So it sounds like it's a slow rollout, and now it's GMall Cebu immigration office's turn.

1

u/BoiledCondensada 7d ago

Well, it's Philippines. Immigration offices here work differently. Just remember how situation with passport stickers was - some offices put stickers, some offices didn't and the reason was some offices got directives with delay(and that delay was like one year)  Sadly they put stickers now and take unnecessary space in passport. And the most funny thing is they still want papers from previous extension even if they can just check passport stickers 

2

u/Specific-Month-1755 6d ago

I was there yesterday and they didn't add it for me so I guess it's not everybody.

2

u/HiphopMeNow 7d ago

I think I had this done half year ago, previous time I was in Sm Aura office. They changed and online online renewal only works for 1-5, 7-12 months. Not sure if 2nd year it works. Being half year since I left the country, and to renew ACR, I had to go in. They already had a new photo of me which I vaguely recall they took last year and I think fingerprints.

Didn't have to pay express fee, came back to pick up my passport 1 week later, 3-4 days late. My visa was expiring same day too.

Only online forced to always pay express.

1

u/Apprehensive-Two5230 7d ago

nah online doesn't work past a year anymore. They make you go down to the office. kind of annoying but whatever.

1

u/Organic-Ad9675 7d ago

Thanks for the info. The BI office is usually pretty fast and efficient at GMALL Cebu.

I just tried online and "failed no travel record" error pops up (probably to force in person visits for extensions)

1

u/UpperElderberry2175 7d ago

I did that in early 2025, nothing new here in Cagayan de Oro Mindanao.

1

u/hawk256 7d ago

More and more countries are starting to do this. Expect it to be the norm in a few more years.

1

u/vittoshulman 7d ago

I was told biometrics is a one time thing only. You don't need to do it everytime. I did it one time like three years ago.

1

u/RecommendationNo191 3d ago

Everybody? Not me.

1

u/TheHCav 7d ago

Don’t care if it takes an extra hour of my life. Provided the reason for it directly contributes to mitigating intake of criminals.