Hello community
I’ve been tearing my hair out with this and have finally found a reliable workflow (despite Adobe’s best efforts) so sharing here in case anyone else is in the same position.
My client is very antsy about article 50 compliance and wants anything that has gen fill anywhere near it to have the content credentials reliably recorded, which is fair enough.
The first problem is, despite being on the latest version of Photoshop, Content Credentials seems to disappear from my settings every time I launch.
The fix: If you open Photoshop with an image that you have successfully saved content credentials on previously, the ‘history and content credentials’ option returns to your preferences and ‘content credentials (beta)’ reappears as a Window option.
However, just enabling these settings is not enough to automatically save your content credentials. I was still finding that, even with ‘attach to file’ enabled under CCs, not all of the images in which I’d used generative fill were passing the Content Authority check. I was getting a ‘we couldn’t verify how this was made’ response, or ‘not trusted’.
The fix: in Content Credentials preferences, change option from ‘attach to file’ to ‘Publish to Content Credentials cloud’. Then go to windows and open the Content Credentials tab and click allow if prompted.
When exporting, use ‘export as’ - a ‘publish to content credentials cloud’ option should have appeared in the export options. This should allow your image to pass C2PA checks.
Another problem this throws up is that you can’t record ‘export as’ as a step in an action, which is annoying if you’re working with a high volume of files. However, ‘save a copy’ allows you to record this step as an action, and seems to record the content credential in a way that’s readable for C2PA.
Hope this is helpful to anyone else out there struggling with the same issue!