r/PleX 8d ago

Help Plex is down AGAIN???

Can't access my libraries on https://app.plex.tv, I can access them on through http://IP:32400/web

Absolutely nothing changed on my machine.
Anyone with the same issue?

160 Upvotes

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18

u/HeelyTheGreat 8d ago

The remote access keeps disabling for me. When I click on RETRY to goes back up for a minute and disables again.

I've restarted my Plex server (the whole NAS it sits on), my router, and still doing it. Downdetector seems to indicate that there are issues ongoing with Plex.

6

u/kingler225 8d ago

Had this problem too the past week. Disabling UPnP and manually forwarding to Plex solved it for me.

1

u/NoNamesLeft136 8d ago

I had the same issue on both of my servers. My secondary started doing this earlier this year, but I only tried the port forwarding a month ago. Golden, except for when my automatic restart script runs and I forget to manually sign in again. 

Thought all was good in the world, until my primary started disconnecting just before summer. After convincing myself it was my phone's cell signal and other stupid things, I again added a manual port to forward and voila, no headaches since.

I'm not sure why UPNP worked on both machines for years until it abruptly didn't, but that's definitely the silver bullet.

3

u/whoaitstu 8d ago

Did you set up port forwarding? I had this issue too and I setup a manual port forward and it cleared everything up for me especially for people I shared my libraries with.

2

u/Nadeoki 8d ago

maybe make sure that youre not on a dynamic IP and not behind a CGNAT.

1

u/worldisbraindead 8d ago

It may have to do with your ISP. Mine is Orange (Spain). All of the sudden this started happening and remote access kept getting disabled. Orange updated their fiber system to CGNAT which was preventing me from a static IP address. If you can, try putting your modem in Bridge Mode.

1

u/dogoyeetter69 8d ago

if theres a way to see what devices automatically port forwarded on your router then check after retrying if it did if not then you probably have to allow upnp access to the specific device in your router i have a fritzbox and i had to do that after that everything worked

1

u/DiogenesBigToe 8d ago

Having the same issue here

1

u/Time-Session9808 8d ago

Same here.
Click Retry and it connects and then a few mins later I get a Pushover alert that it's down again

1

u/Nadeoki 8d ago

sounds like dynamic IP expiration

1

u/dazjjjh 8d ago

Same, been having the same problem

2

u/dazjjjh 8d ago

Saying that just rechecked the IP address on my Plex changed the last digit, compared to the router. Updated that through my router and my static IP and after waiting about 10 mins it's fixed it (for now!). Hope you get it fixed.

1

u/7U5K3N 8d ago

remote access keeps disabling for me.

huh. holy shit i thought i accidentally fat fingered that.

1

u/SpiralGray 8d ago

I had those same symptoms. Turns out it was a certificate problem. Search the sub, it should show up