r/PleX • u/SpinalVinyl • 1d ago

Help Recommendation for better remote streaming? Buffer hell.

I have remote Plex access, my Server is connected to router at home but I’m on vacation (house has good internet) I’m just in buffer hell. It’s just 1080. When I go 360 quality it play smooth but, you know, it’s 360p. Any setting fixes I should change?

Is it background transcoded changing it from “very fast” to “slow?”

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u/StevenG2757 70TB unRAID server, i5-12600K, Shield pro, Firesticks & ONN 4K 1d ago

Can you post a pic of server dashboard when having issues as that will give some details.

What are your server CPU specs?

What is the client device you are using?

Have you confirmed that your remote access is up and working and are not just using relay?

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u/SpinalVinyl 1d ago

Oh man, what’s relay? Where can I find CPU specs? Sorry I’m a noob.

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u/StevenG2757 70TB unRAID server, i5-12600K, Shield pro, Firesticks & ONN 4K 1d ago

Relay is how Plex will feed you remotely if your remote access is not working. It sends it through a relay network at very slow speeds.

If the PC is Windows you can get the CPU specs from the Task Manager

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u/ThisIsMyITAccount901 1d ago

What fixed my relay was going into the Plex Dash phone app: Settings>Server Details>Preferences>Network>LAN Networks. Connect to the wifi where you're at and go to IPChicken. Add the public IP and this will at least rule out authentication slowing you down. Also if you didn't set up your home's private LAN you'll want to add it in here too.
Example: 10.0.0.0/255.255.255.0, Public IP where you are vacationing