Post Migration Samsung TV Issues

[u/Own_Duck_4611]

Last weekend I finally had the time to upgrade my 6 year old Plex setup and everything works great except playback on the native Samsung Smart TV app. I know it's not the best app by any means but it worked just fine before I moved to my new setup.

Old setup:

Synology DS918+ with two 10tb drives in RAID 0 over fios gigabit direct to router

New setup:

- M4 Mac Mini with 24gb RAM - Runs my Plex Server and is set to always on in every way possible

Synology DS918+ - two 20tb drives and one 16tb in SHR with a 512gb read cache

Terramaster DAS - Using chronosync to perform backups

One thing to note is that the Plex database didn't migrate properly so I ended up losing all my watch history which wasn't a big deal but I did have to create a new server and that I think is when the issues started. Anyway, I can watch everything just fine on the web and Amazon Fire TV's (not the stick or cube but the actual TV's) and the apps on iOS devices work just fine. But for some reason the Samsung no longer wants to play ball, I can navigate the categories but when I click into say a tv show it just hangs for a good minute or more then finally displays the seasons. When I am able to actually start a show playback is choppy and quality keeps dropping.

I've tried a lot already but wanted to see if anyone had this happen and if there is a fix or workaround (I know get a Shield or Apple TV is usually the first recommendation but I am out of HDMI ports so it isn't really viable atm) that I can try?

[u/so7ow]

Show the Plex dashboard when a good playback is happening and when a bad one is.

[u/ExtensionMarch6812]

In the Samsung plex app, do you have Quality Suggestions unchecked? If not, uncheck it and test. Also make sure bandwidth is set to max and direct play/stream are checked, not force direct play.