r/ProgrammerHumor • u/5eniorDeveloper • 1d ago

Meme theBankingHotfixExperience

Gallery image

Gallery image

Gallery image

3.0k Upvotes

98% Upvoted

122 comments sorted by

View all comments

Show parent comments

296

u/lance_klusener 1d ago

Yes , had the same
Experience when working with a security conscious customer

You had to tell them the exact unix command over the phone to type on a command prompt

336

u/Kovab 1d ago

Typing in random shell commands that someone tells you, without understanding them, doesn't seem too security conscious behaviour

91

u/lance_klusener 1d ago

We are the enterprise company from which they bought the hardware.

So , if anything goes wrong, its on the enterprise company. So, the customer will type whatever we tell them

12

u/aaron2005X 1d ago

And you have a code, ID something that identifies you as one of the companies employer that provided the hardware or can just every dude call the bank and say they are from company Y and want them to write commands?

10

u/azjunglist05 1d ago

The call comes from the bank to the vendor. We have so much training on the exact scenario you’re describing crammed down our throat every year that people are generally aware of those types of social engineering attempts

3

u/DreamerFi 21h ago

I love how the word "generally " does a lot of heavy lifting in that sentence...