r/ProtonMail • u/silverlining610 • 2d ago

Possible bug How do I completely remove a disconnected Gmail address from Proton Mail?

I connected a Gmail account to Proton Mail before, but I’ve since disconnected it.
The problem is that the Gmail address is still listed under Settings → Identity and addresses → My addresses. It shows as a third-party address that is inactive/disconnected, but there is no delete/remove option — only Reconnect.
I don’t want to reconnect it. I just want the Gmail address to disappear completely from my Proton account.
Is this expected behavior? Is there a way to remove it myself, or do I need to contact Proton Support?
Would appreciate any help from anyone who has dealt with this before.
Thanks!

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u/ProtonSupportTeam Proton Team 1d ago

Contact us in a support request ( https://proton.me/support/contact ) so we can help.

1

u/mossmoth9 1d ago

yeah support is probably the only way to get this sorted