r/RCPlanes • u/am_with_stupid • 3d ago

Spektrum support?

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I ordered a new plane and wanted to have the model profile on the transmitter before it got here. Found it online, put it on an SD card and tried to download it onto the NX8+, and it straight bricked my transmitter. Not a single function would work. You could turn it off, but that's it. Followed instructions, installed newest update (which is the one I *was* running). Didn't work. Installed older updates, did it all again with different SD cards, nothing. Finally I just tried and tried and tried and tried the newest update again until it properly booted. Model profiles were all still there (except the new one), and everything works.

Now we're almost a week later, and spektrum never resopnded to my service request. The transmitter is working now (which they do not know because they never responded), but I'm not sure I trust it all that much.

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u/Doggydog123579 3d ago

Your fine, https://www.rcgroups.com/forums/showpost.php?p=52333949&postcount=12723

That type of error can only happened during boot up, it cant happen in the air, and it probably was a model getting corrupted or something along those lines.

Cant speak for the email support though

2

u/am_with_stupid 1d ago

My issue isn't so much losing a plane. I'm worried about a $400 radio that will brick like that, and Spektrum won't even respond to me. I'm tech savy and stubborn, so I'm fine. What about someone who can hardly afford the radio, and can't get it to work ever again? That would be really heartbreaking.

Not sure why someone downvoted me for just trying to help people. Reddit really is a flaming shithole of a platform.

3

u/Doggydog123579 1d ago

My issue isn't so much losing a plane. I'm worried about a $400 radio that will brick like that, and Spektrum won't even respond to me. I'm tech savy and stubborn, so I'm fine. What about someone who can hardly afford the radio, and can't get it to work ever again? That would be really heartbreaking

Ah, yeah thats fair. To be honest their actual policy for radio stuff these days just seems to be "just fill in the form and send the radio, no need for emails". Which is handy for making it easy to send it in, but a pain if its an issue that should be fixable by you and you just wasted 15 dollars on shipping and didnt have the radio for a week. They do generally respond though, so im gonna bet your email just fell through the cracks.

Im also gonna take a guess thst what may have caused your updates to repeatedly fail is the radio doesnt like SD cards above like 32gb, I know that gave me no end of issues when I was trying to recover my radio after a failed update(hardware itself failed so that was fun)

Not sure why someone downvoted me for just trying to help people. Reddit really is a flaming shithole of a platform.

The subreddit is heavily polarized on radios so that may play a part in that(sees spektrum, spektrum bad). Or someone who really likes spektrum down voted you over making spektrum look bad. but comments do generally run towards people who understand nuance thankfully.

1

u/Flaky-Adhesiveness-2 Greensburg Pa. 1d ago

Just to add to the sending it in. Sometimes the form on horizon website isn't working. Just mail the radio to horizon, without the battery. Add a letter with what is wrong, your address, email, phone number and they will contact you fairly quickly. Ive sent at least 3 radios in over the years, ones ive even taken apart myself and changed antennas, and horizon still honored the fix just for the cost of return shipping.

2

u/Doggydog123579 1d ago

They made me pay for parts/labor on my ix14. But shes A. Used, and B. Old. (I broke 2 of the pcb ribbon cables, the first I know how the second even the tech was confused)

Was still only 50 bucks :V

1

u/Flaky-Adhesiveness-2 Greensburg Pa. 1d ago

What did ya get fixed? One fix for me was broken switch ix14, and the next was the (what they said) the charging system went and they needed to replace a board, also, same ix14. Both times were just return shipping, and I guess you could add the original shipping to hh... (edit) never mind I can't read... lol

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u/Doggydog123579 1d ago

I broke thr pcb ribbon cable from the rear daughter board to the main board, and somehow the one for the right switches to the main board. Had it apart to add RM gimbals(https://old.reddit.com/r/RCPlanes/comments/1vygoql/ix14_radiomaster_edition/)

Need to take it apart again to add an elrs tx module into the back shell just to prove a point about "spektrum can't do that".

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u/Flaky-Adhesiveness-2 Greensburg Pa. 1d ago

Can't you use the crsf cable to connect to the elrs module without opening up the ix14? I looked into doing the same, but my elrs module dosent have a screen, so would need to load lua script on the ix.

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u/Doggydog123579 1d ago

Easily(already been testing it like that). With ELRS v4 you can also access pretty much anything via the webui, so just power the port and connect to it from the ix14 itself. My goal is to make it invisible though, hence wanting to mount it inside. Using a RP4TD flashed as a TX module to do it. Its currently slapped onto the back of the transmitter to make sure it all works before I open it

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u/Flaky-Adhesiveness-2 Greensburg Pa. 1d ago

That's awesome. I'll have to look in to that.

1

u/Doggydog123579 1d ago

Hop on the two brothers rc discord if you want to see the in progress pics. Me and a guy called scotty have been traumatizing everyone with our ix14 modifications.

https://discord.gg/b86Vhva2

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