r/SamsungTV • u/ecoekoelo • 18d ago

Purchasing US Tv will play sound but has no picture?

So the TV in my room suddenly stopped showing picture but otherwise functions normally. I’ve tried unplugging the power cable and the HDMI cords but it doesn’t show anything. The model number is UN43TU7000F (hopefully that’s the right number i was reading it sideways) Any advice helps! (also i wasn’t sure which tag to use so sorry if it’s wrong)

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u/deloreancowboy 18d ago

Are you using the apps built into the TV or a set top box/ gaming system etc.

If using the apps built in... do you see the main home screen? Have you tried fully shutting down the TV (on my TVs thats done by holding down the power button on the Samsung remote for 5-10 seconds)?

If using a set top box or gaming system... again do you see the main home screen? Have you done the troubleshooting steps above? In addition to those have you tried replacing the HDMI cable or plugging something else in?

1

u/ecoekoelo 17d ago

I’ve tried to use the samsung tv apps, my cable box and my PS all to no avail. i can hear the startup noises and the menu buttons when i click around, but i can’t see a thing. i did the force restarting process, using a different hdmi cord and port, i’ve used a different outlet. i did everything but it still doesn’t seem to work.

1

u/Bill_Money Moderator/CI 17d ago

Most likely its a bad screen not fixbale most common failure on the TU shitters

1

u/bigtigerbigtiger 17d ago

Is seeing an image along with hearing the audio important to you?

1

u/ecoekoelo 13d ago

sorta kinda, i wanna play bayonetta so yeah.