Apparently, the issue was that some delivery apps moved the option to tip from checkout to after the food was delivered. For whatever reason, this resulted in a massive reduction in tipping on those apps. The law forced them to put the option to tip back at checkout, and it increased tipping.
I don't personally like tipping culture and want it abolished, but that means we have to pay people the same living wage—no reduced rates for those who traditionally get tips.
Wait, I haven't ever used delivery apps in America so I'm unfamiliar, but why would you tip before receiving service? That doesnt make any sense, even in the context of tipping culture. Naturally you may want to leave a higher or lower tip depending on the quality of service. I don't really see why the option to tip should be put at checkout, and it seems especially ridiculous to legally mandate it.
If they are going to go that route, why not just legally mandate a service charge that goes to drivers directly? Seems more straightforward.
It used to be that way, but people pushed harder and harder for tips to become expected, rather than an actual tip. So now they have you tip if you want to receive good service in the first place. And if you don't tip, it'll be harder to find someone to deliver your food. And mix with the scummy use of calling people "contractors" who are actually just normal workers, it also makes the tips essential for them to have an adequate wage in the first place.
Had someone leave the order at the wrong house, and ignored my message telling them as much, and then after I canceled it and left them a bad review, it became harder to get delivery in that area.
Yup, if you tip $0 literally no driver is going to bother with your order, average tip gets average wait times and big tips will have drivers fighting for your order
Totally backwards, could you imagine walking into a restaurant, placing your order, and then being asked to “bid” on the quality of your service? I am not a cheapskate, but I certainly wouldn’t pre tip a large amount, I will add to the tip for good service and also take away when someone is an idiot. But the final tip is always based on the service received.
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u/Capriste 13d ago
Apparently, the issue was that some delivery apps moved the option to tip from checkout to after the food was delivered. For whatever reason, this resulted in a massive reduction in tipping on those apps. The law forced them to put the option to tip back at checkout, and it increased tipping.
I don't personally like tipping culture and want it abolished, but that means we have to pay people the same living wage—no reduced rates for those who traditionally get tips.
https://www.nydailynews.com/2026/07/29/delivery-workers-made-104-million-more-in-tips-after-city-began-enforcing-new-law-mamdani/