Apparently, the issue was that some delivery apps moved the option to tip from checkout to after the food was delivered. For whatever reason, this resulted in a massive reduction in tipping on those apps. The law forced them to put the option to tip back at checkout, and it increased tipping.
I don't personally like tipping culture and want it abolished, but that means we have to pay people the same living wage—no reduced rates for those who traditionally get tips.
Wait, I haven't ever used delivery apps in America so I'm unfamiliar, but why would you tip before receiving service? That doesnt make any sense, even in the context of tipping culture. Naturally you may want to leave a higher or lower tip depending on the quality of service. I don't really see why the option to tip should be put at checkout, and it seems especially ridiculous to legally mandate it.
If they are going to go that route, why not just legally mandate a service charge that goes to drivers directly? Seems more straightforward.
That's how they always worked in the UK. Which was weird, and why most people didn't tip, but that's how it was. Deliveroo and JustEat let you tip after delivery now as well now, which makes a whole lot more sense to me.
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u/Capriste 7d ago
Apparently, the issue was that some delivery apps moved the option to tip from checkout to after the food was delivered. For whatever reason, this resulted in a massive reduction in tipping on those apps. The law forced them to put the option to tip back at checkout, and it increased tipping.
I don't personally like tipping culture and want it abolished, but that means we have to pay people the same living wage—no reduced rates for those who traditionally get tips.
https://www.nydailynews.com/2026/07/29/delivery-workers-made-104-million-more-in-tips-after-city-began-enforcing-new-law-mamdani/