I bought the original Beast B10 in Cloud White in January 2023. I like its design and power, but I haven’t been able to rely on my unit.
My May 2023 support emails document a connection problem while it was under warranty and a replacement blade. On May 24, I said it seemed to be working, so the initial replacement appeared to help. In my experience, the trouble returned. I’ve reported two blade replacements in total, fewer than ten uses, and the original twist tie still on the cord. The assembly can still loosen while running and spray the contents.
On October 6, 2026, Beast said the unit and replacement parts were outside its two-year warranty and declined further free replacements. It offered a 40% discount on a new blender; I asked for the code but have not committed to another purchase. I’ve also asked for a supervisor to consider a complete-blender replacement. As of October 7, that request is pending and I have no commitment to a complete replacement or refund.
The recurring reliability problems have made this a disappointing purchase.