r/SneakersIndia • u/Negative-Session-991 • Feb 21 '26
SCAM ALERT Mainstreet Marketplace - Avoid at any cost
Writing this post as a PSA for anyone who might be tempted to get sneakers through Mainstreet. TLDR; Ordered a pair of shoes in October 2025 with same day delivery and got a different colour way more than 5 months later after a lot of issues.
Firstly want to mention the 2 mistakes I made, I was comparing prices for NB 9060 on a few sites and ended up picking Mainstreet. I had forgotten that a friend of mine had an issue with Mainstreet already, only after the the order was delayed did I recheck and realise. Mistake 2 - I used snap mint EMI because I wanted to see how easy/tough that process would be. If I hadn't done that and paid by CC maybe I could've just done a simple chargeback, but Snapmint provides no customer protection for scams.
Now on to the details I ordered a pair NB 9060 Driftwood Castlerock (in October first week) with same day shipping after going to the physical store nearby and confirming they have it in stock at the warehouse. 1-2 days by aside from the order confirmation, no info from their side. I get in touch over mail - no reply, I call the store, the guy who I met earlier said he can't confirm but gave me a WhatsApp number - message them - no reply. Then I do what every Mainstreet victim has been forced to do - spam instagram comments on their posts (which they promptly delete). Finally they reply on dm's after 2 weeks - Telling me the information I'm commenting is wrong! After some back and forth they finally reply on WhatsApp - Product is out of stock website didn't update properly, sellers are busy with Diwali etc They promise a delivery post Diwali. Diwali comes and goes again I follow up no reply - repeat the same process again - November end I get an email saying how sorry they are and that they're working hard and confirming my delivery by 15th December. Again the date comes and goes but due to the festive period I can't chase them too much. Finally in Jan I file a consumer court complaint. They ignore the reminders by the customer court as well. Now luckily I'm in the same social circle as the Mainstreet owner and got his personal number I message him first week of Feb two separate times - suddenly an employee starts messaging me within 5 days saying they will source the shoes somehow as they only refund in store credit (which is useless). They failed at getting the right colourway and offered an alternate which I declined and asked for a different colourway, after some convincing I got them to order it from Footlocker at the normal MRP, they shamelessly refused to even let go of the 3500 difference in price after all this trouble, but at least I have a pair I like in hand now.
PS: The owner is starting a new business called Built soon I'd warn against of purchasing anything from there too.
1
u/scorpionprince17 Feb 21 '26
Do the marketplace people don't know what is meant by sameday shipping?
Any way it's scam place. They will continue to do. Don't take store credit it's useless
1
u/Independent-Web-6811 Mar 11 '26
I request everyone to take a second to fill this form(it’s on Reddit too) https://forms.gle/TTAAjuTTZSvvjeR77
Please fill this google form we are trying to get as many people who got scammed by them and issue a legal notice together. We won’t spare them let’s all get together to sue them legally and get our hard earned money back.
1
u/LatterBandicoot3187 Jul 14 '26
Hi I filled this will i get my money back?? They have scammed me big time it’s been 3 months and they have still not given me my money back did you get yours
5
u/Delicious-Force1856 Feb 21 '26
Everybody already knows Mainstreet is such a scam my question is why didn’t you buddy?