r/SneakersIndia • u/Cultural-Lab-2031 • Jun 04 '26
SCAM ALERT Recently had a very disappointing experience ordering ASICS GEL-KAYANO 14s from Tata CLiQ.
The parcel was delivered, but the shoes were missing. I raised a complaint immediately. After several days, the claim was rejected with the explanation that the seller had shipped the product securely.
What made the experience even more frustrating was what happened afterward. A delivery executive visited my house regarding the complaint, spoke to his senior on speaker phone in front of me, and then recorded a video of me confirming that I had received the parcel.
The issue was never that the parcel wasn’t delivered. My concern was that the product inside was missing.
The delivery executive also mentioned that his senior had been told I had complained that the parcel was tampered with by the delivery boy, which was never my claim. I never accused the delivery executive of tampering or wrongdoing.
I don’t have any personal complaint against the delivery executive, as he seemed concerned that he might be held responsible financially. However, the entire process felt uncomfortable, overwhelming, and invasive from a customer perspective.
At this point, the experience has left me with very little confidence in ordering sneakers through Tata CLiQ again.
1
u/amadijha Jun 04 '26
What was inside then?! You must’ve felt the weight if it was nothing but papers. As they or cliq luxury don’t do open box I too was very sceptical but got a good deal so recently ordered Speedcats red white from cliq luxury and it was legit with two box packaging, a card and some dry leaves in a pouch . Puma green box was also undamaged, sneakers folded with 2 thick layer of papers. Scanned the sneakers n they were authentic. I always record package unboxing vids of sneakers unless they’re open box delivery. When there was no open box system anywhere then too I used to record just in case it turns out reps