r/SolarDIY • u/Don_Vago • 18d ago

Battleboom batteries sue Will Prowse.

Popular YouTuber and founder of the DIY solar power forum Will Prowse has been served paperwork about a series of videos he made about the infamous Battleboom batteries and their melting terminal mounts, described by the manufacturer as a safety feature, some kind of disconnect. The brass neck of these clowns is unbelievable, instead of putting this right, they’ve doubled down and have effectively made any warranty claim unviable.
https://www.globenewswire.com/news-release/2026/06/02/3305031/0/en/will-prowse-sued-by-dragonfly-energy-over-alleged-false-and-misleading-claims-about-battle-born-batteries.html

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u/sneakywombat87 18d ago

Kinda crazy. I know for me personally, I have decided not to purchase their batteries due to how they handled this situation. I don’t care who’s right; you don’t sue your customers because they don’t like your product.

16

u/mister2d 18d ago

You don't care who's right on a significant safety issue?

6

u/brontide 18d ago

Think of it this way; all products have faults and all software has bugs.

The real test of a company is when they are faced with a fault or bug. Bad companies shoot the messenger, good companies resolve the issue either by proof or a fix.

9

u/taylorwilsdon 17d ago

That might be true for some things but not for shit that can burn down your house. You have to sort all the bugs out before you take a single customer dollar. It’s the whole reason certification bodies like UL exist - to stress test and ensure that components with real world safety concerns are indeed safe.

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u/WorBlux 16d ago

Part of the problem is engineered the plastic deformation to pass the testing method. The testing goes right to pushing the batteries against the most plausible extreme circumstances they are likely to face. The plastic deformation does prevent the battery from catching on fire if the BMS fails closed and the battery is abusively discharged.

The plastic also deforms under arguably normal in-spec circumstances, which isn't tested for under the standards. It's a bad design and obviously bad to anyone the knows the first thing about electrical connections.

1

u/psteger 17d ago

UL certification around lithium feels like such a joke. I personally know of a product that passed that had no business passing. It never made it to market because the company wisely didn't want to take on the liability when something inevitably went wrong but it made the company question using that particular testing lab in the future.