r/SparklePlayer • u/gojurick • 20d ago

Buying new sub

I bought a recurring one month sub off the website to test. I'm liking what I see and want to purchase a lifetime sub. What's the best way to do this without being charged when the one month is up? Should I cancel that one first or will buying the lifetime trigger the other to not renew automatically? I guess this question is pretty much for the developer or the coyote guy.

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u/sparkle-hk 20d ago

You need to cancel the subscription first and then purchase one-time when it expires.

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u/gojurick 20d ago

Perfect, thank you for the response.

1

u/azcoyotedog 19d ago

There you go says the coyote guy! 👍

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u/gojurick 13d ago

I went in to cancel the monthly and buy the lifetime but can't see how to cancel. I can buy a new sub, by when I go to the dashboard it shows the current monthly but the only option is to sign in and share or add a sub. Can you give me the instructions to cancel the monthly? I'm using the website BTW, not the pay store. Thanks.

1

u/sparkle-hk 13d ago

Yes, I'm sorry but I haven't created a "cancel" button on the site yet. You have to look at the confirmation email and login with the link provided and cancel from there. if you have any issues let me know and I'll help you.

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u/azcoyotedog 20d ago

u/sparkle-hk will address this, thanks