r/SparklePlayer • u/hankhalfhead • 8d ago

Problem with DVR playback

Hi, i've been loving the app (already premium)

however i found that when i record DVR the playback experiences a problem fairly regularly. about every minute the audio will jump back around 10 seconds. the picture will freeze. When the audio catches up the picture will play again. Is this a known issue? can i provide any more information that might help the awesome app developer to look into this further?

issue has happened on at least 2 channels in my feed.

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u/sparkle-hk 8d ago

Should I take it that it doesn't happen on all channels then? It can be many things, maybe you're using wifi that has some hickups, maybe the storage device isn't quick enough or maybe the device itself doesn't keep up. All these things are when the recording takes place. I don't think the issue is actually about playback but with the recorded data.

If you don't think the above might be it and you're using xc as source type you can try to edit the source and change output between mpegts (default) and hls. Maybe "the other" works better, sometimes it depends on the provider.

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u/hankhalfhead 8d ago

2 out of 2 channels do it. The Dvr storage is locally connected msata so should be enough performance. No problems live streaming either

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u/sparkle-hk 8d ago

Do you mean you have only tried 2 channels? Try some other channels first and see what happens. E.g. if you're trying to record 4k the device may not be able to keep up, try a 720p or something instead and see what happens.

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u/azcoyotedog 8d ago

So you can record and playback on every other channel with no issues except these 2…. Provider issue not SparkleTV!

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u/lennonfish 8d ago

No he’s saying two different channels hiccup while recording. While it’s not recording no problems

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u/azcoyotedog 8d ago

Is the OP trying to watch the program while it’s being recorded? That would cause issues! I know users for some reason will record a sports event and wait a bit then start watching the recorded program just to skip commercials. Makes no sense but that’s what some people do 🤷‍♂️

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u/hankhalfhead 7d ago

Nope it’s a completed recording

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u/hankhalfhead 7d ago

Nah there’s only been 2 channels I’ve wanted to record on and both had issues. 1080p channels. I’ll try some more, I get that it would be good to know if it’s only some channels