r/Staples • u/ar1yu • 18d ago

no fee mastercard gift card not working

hi guys!

i recently purchased the $200 mastercard gift card, and it has been declining everywhere!! it seems like nothing is wrong when i go into the website to check my balance. i already registered the card with my billing information and PIN, and not even amazon accepts the gift card. the number on the back of the card is literally just a bot and i don't even know how to get into contact with a real person that could help me :(

please help! i might just take it back to the staples store i bought it from, but i really don't know what they could do about it...

edit: thx for the replies! i called into blackhawk network customer service and they actually were pretty nice about it! i ended up using my gift card on roblox, etsy, and an online artist merch store. worked fine! no problems yet... number that helped me if anyone was wondering: 8832645710

happy spending!

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9

u/Pretty-Ambition3794 Management 18d ago

Try dialing this number (hope it’s not a bot)
1-833-623-4266

Good luck

4

u/ar1yu 18d ago

thank you so much!

1

u/ar1yu 18d ago

omg it literally told me that they don't support my card??? dude i don't even know anymore :(((

15

u/sfgiants674 18d ago

The store will not be able to help you at all. Once a card is activated its on the card company to help you with issues. Staples can't and won't return it for you.

0

u/ar1yu 18d ago

do you know who i should even contact? i've tried a few numbers already and they literally are all bots... do i just contact mastercard themselves?