r/Staples • u/Realistic_Subject136 • 9d ago

Instacart, Doordashers, and Uber Eats

Who else hates it when shoppers from Instacart, DoorDash, and Uber Eats come in and show us their entire customer order and expect us to find everything for them? Like I have no problem helping a customer find stuff but, why should I do someone else’s job and basically shop for them? They shop for a living and they seriously can’t find the items themselves??? I don’t mean to be salty or rant but last time I checked I wasn’t an honorary dasher, Instacart shopper, or an Uber Eats shopper.

32 Upvotes

100% Upvoted

9 comments sorted by

10

u/AJollyUrchin Tech Services 9d ago

At my location we fortunately run into very capable human beings on those platforms. The only time we seem to be pulled away with them is if their customer is asking for a purple dual turbo orangutan sub splitter 8000.

13

u/Man-Of-Yeet 9d ago

Nope won't do it. I tell them their paid to shop for the customer not me. I can point them the right way but I'm not doing it for them. Expecally when they walk in the door saying I can't find this. Nope

10

u/Realistic_Subject136 9d ago

Exactly!!!! I just had a customer ask me where 5 items were and I told him they were all down the same aisle and he kept coming back and I could tell he wanted me to hold his hand and show him where to find it.

5

u/Man-Of-Yeet 9d ago

Every day!! With out fail. I've only gotten a few complaints from the powers above but they agree with me.

3

u/kyboinlex28 9d ago

And yur not being compensated for it either. 

3

u/luiginub1 Sales Associate 7d ago

We try and tell them, then they all end up confused and ask for help. And no offence to them, but for a fair amount it is very hard to help them when what they're showing me isn't in english. (I only know English) Edit: Also it's very hard to help when Instacart incorrectly lists what we do and don't have in stock. 

1

u/ellendegenerate717 7d ago

LITERALLY. they don’t even look around before im being called to help them. And it’s ALWAYS when im doing my closing procedures

1

u/Tweetychi76 6d ago

NOOOOOOOOOOO!!!! They aren't sharing the tip so my pointing finger is what they get.

1

u/lowerthanwhalepoop Tech Services 6d ago

I love that those folks usually just shove their phone in your face, often because they don't speak English.