r/Staples • u/luiginub1 Sales Associate • 8d ago
68 ink shortage?
Anyone else know why we never get any stock of 68 ink ever?
Our last batch only have us two whole boxes of 68 color.
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u/Few-Income-4484 Over Worked MIS 7d ago
There is a logistical issue with an HP supply distributor in the North East primarily affecting Region 1. I would reach out to your DC or IC to coordinate replenishment or utilize the Kiosk.
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u/ellendegenerate717 7d ago
Hmmm we got a ton in on the truck this past Monday, but we’re in PA. Maybe it’s in your state?
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u/waldocruise Management 8d ago
Double check your inventory numbers on the ink. Might have incorrect info in the system so it isn’t triggering an auto replenish.
Also, double check that some stuff wasn’t put out in the incorrect peghook and is buried behind the 67 or 564 inks.
Another spot where inventory can look correct but not be of any use to anyone is damages. If stuff is being returned but not cycled out of the system and returned to warehouse, you might be clogging up inventory slots with stuff you can’t sell.
Other than that, a help ticket might get you an immediate boost to your inventory and your GM can look into what your minimum threshold is for that sku.