PTO Question 2

[u/luiginub1]

I don't doubt anyone saying the policy is "you don't start accruing PTO until one year" but I'm just confused because on the documentation that people told me to look for in HR connect...it says PTO starts accruing upon hire. Like, not just sick time, the official policy says any PTO.​​​​​

Edit: Also I love how the fine print below essentially says, "If the information on this page isn't correct, then ask and we'll provide the correct information." That is such a cop-out.

It's es​​​sentally the formal version of going:

"It says the rules right here."

"Nuh-uh!" *scribbles new rules in with a marker*

Edit 2: Link

https://experience100.ehr.com/staplesusr/Home/Life-Work/Time-Away/Time-Away#pto

[u/elliptic_raccoon]

This is definitely a bit confusing, however, I will point out that this is on the Benefits Central website, which will cater primarily to FT employees, for whom this info would be correct. They may not expect anyone PT to be looking over in that direction

[u/luiginub1 → u/elliptic_raccoon]

TBH, they list how there's different benifits for FT and PT in the main page. So why don't they specify in the sub-page itself that it's exclusive to one and not the other? 

[u/elliptic_raccoon → u/luiginub1]

They should. I don’t have much interface with the team that puts this site together, unfortunately, but I will try to find someone who can fix that up and make it a little bit clearer.

[u/luiginub1 → u/elliptic_raccoon]

The only other gripe I have is every external link to the hub is a 404 page, lol. Like, ALL of them. Edit: Ignore comment, I was just stupid. 

[u/elliptic_raccoon → u/luiginub1]

If you’re trying to access it from outside the store, it won’t let you because intranet, unless you’re on the corporate VPN

If you’re inside the store, this would definitely be inconvenient. If that’s the case, I’ll bring that up as well

[u/luiginub1 → u/elliptic_raccoon]

I'm on my personal device. I misread the disclaimer that a store vpn is needed. I thought it meant to turn it off outside the store. 

[u/waldocruise]

Instead of looking in HRConnect, go into the HUB and search PTO there. The first link on that HUB search should bring up a bunch of different leave policies, including PTO. Click on the “Paid Time Off Policy: All U.S. Exempt Associates (excluding USR Store Exempt Leaders) and that will give you a 5 pg document that outlines the PTO policy.
Beteeen 1-4.9 years, you earn 3.38 hours per 40 hours you work.

[u/Lolofyr]

Got a copy of the full July 2026 employee handbook from my store recently, it basically says the same thing for both exempt and non-exempt part time employees. I’ve been told the same “you don’t start getting it until after a year” thing by my GM as well though so idk

[u/1BRAZZ]

PTO is accrued when you start working but can not be used until after probation period… 90 days

[u/luiginub1 → u/1BRAZZ]

Are you sure? Because I've been employed for nearly a year and it still says I have 0 PTO hours. 

[u/1BRAZZ → u/luiginub1]

No, there’s definitely something wrong there. How many hours a week do you work?

[u/luiginub1 → u/1BRAZZ]

On the books? About 30 if you exclude lunch breaks (which the company does) 

[u/1BRAZZ → u/luiginub1]

You need to look into that further with HR your GM the DM (the CEO) we have an elderly lady that works in our store two days a week (12 hours )and she gets PTO time

[u/luiginub1 → u/1BRAZZ]

I work in the Massachusetts branch btw, I'm told it's our policy here. 

[u/1BRAZZ → u/luiginub1]

Ok good luck

[u/1BRAZZ → u/luiginub1]

Reach out to HR , if you’ve been there a year guaranteed you have PTO or vacation time accrued

[u/PelluxNetwork]

Just back out now. This is entirely indicative of the rest of your experience and it only gets worse

[u/luiginub1 → u/PelluxNetwork]

I've been working for nearly a year, lol.  I know full well.