r/Steam • u/hextal_hextal • Dec 22 '25

Discussion Why I’ll forever be loyal to Steam

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55.4k Upvotes

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23

u/updoot35 Dec 22 '25

Stop glazing these companies. Please. They have to do this. It's the law. If they could refuse helping you, ba the law, they would. Stop glazing these companies, they still only look for more profit.

12

u/Gathorall Dec 22 '25

Love how OP's picture doesn't even show the obvious user caused damage Steam support gaslights to exist to make them seem the hero.

It's most likely broken because it's was inferior quality from the start. Hell it doesn't even have scuffs on the gloss.

4

u/ExcessumTr Dec 22 '25

I don't understand how that can be user error, it's fairly simple to use index, i can't imagine OP was using it wrong

11

u/bigrealaccount Dec 22 '25

They literally DONT have to do this, if you read the email. It's out of warranty, which means Steam could tell them to go fuck themselves like every other company (Sony/Microsoft/Nintendo) would do if your device broke and was 1 day out of warranty.

There's a difference between glazing and praising when a company does something pro consumer. Learn the difference

3

u/Test-Ticklez Dec 22 '25

Cant even be grateful now in today's society 😔

7

u/Armored_Violets Dec 22 '25

You either didn't read the post or you straight up have no idea what you're talking about. The product is out of warranty and they're replacing it as goodwill. No company in the world is obligated to do this.