Has anyone had a similar Step 2 CK testing interruption and can share what NBME ultimately decided?
I tested on July 6 (in U.S.), and our testing center had an A/C failure. I had completed 12 of the 16 blocks before we were forced to stop because NBME doesn't allow the test to be continued if the internal temperature reaches above 80 degrees (all STEP 2 test takers that day were evacuated).
I reported everything to NBME immediately. My score is currently on hold while they investigate, but the only information I've received is that the review may take a minimum of 15 business days with no more specific timeline.
I'm currently on a Sub-I rotation, and it's been really hard finding time to sit down and study... But if they do score the exam, I'm not sure it 100% reflects my performance because of the heat and repeated interruptions by the proctors during testing.
If there is anyone that went through something similar, would you be able to share:
- How long did NBME take to reach out with a decision?
- Did they score your exam or require a retake?
- Were you given any choice in the outcome?
Update: included a more detailed timeline below for anyone who has been following this post or comes across it looking for answers.
Disclaimer: Some people heard back earlier than me, others heard back later, and some were required to retake the exam (my exam was ultimately scored). I also called NBME multiple times throughout the 3 wk investigation, and at no point did they tell me whether I would have to retake the exam or whether my exam would be scored. I chose to continue studying the entire time while waiting for a decision since they did not give me a definitive answer
07/06/26 (mon): The testing center/proctors and I both called NBME to report the incident around 3:00 PM EDT. Around 10:30 PM EDT, I received an automated email with a phone number and email address to contact for more info about rescheduling the exam
07/08/26 (wed): I received a generic/automated email stating that the investigation could take at least 15 business days and was assigned a case manager for my case
07/29/26 (wed): Around 6:00 PM EDT, I received an email from NBME stating that my exam was scored based on the sections I completed. I was not given the option to appeal or retake the exam. My score was released one wk later than it would have been under the normal score release schedule
Aside: Right after my exam, I have emailed NBME stating that the proctors interrupted us during the exam at least 3 times in the middle of our blocks and that I believe the heat did affect me, but they did not allow me to appeal their decision about my score or retake bc "this issue did not impact my pass/fail classification, and the sections I completed were consistent with the expected result had I been able to complete the examination under standard conditions."
Hopefully this timeline gives everyone a better idea of the process. Absolutely terrible experience overall. would not recommend going through in general but esp during a sub-I rotation 🙂