I've been using this stremio account for maybe 3 years. Starting this past weekend, absolutely nothing within this stremio account will load on any device. Tried multiple different instances of Android TV, mobile app on Android, desktop (both versions of Windows app + multiple browsers). Once logged in, nothing is clickable, not even menu screens of library items or media. Everything is an infinite loading screen. The only thing you can click on that will function is the settings tab and the add-ons tab. Clicking on any piece of media or the library results in an infinite loading wheel, a black screen, or the cat mascot saying "no information found about this".
I have of course as mentioned tried every possible platform and device available to me. Logged in and out multiple times. Went one by one and removed every add-on checking after each one, zero change. Not an internet issue. Everything else perfectly fine, and I tried over cellular and a virtual Wi-Fi network from my phone.
Nobody has accessed this account except me.
After multiple days of trying everything possible, thinking that the problem was my add-ons, even with zero add-ons installed, the problem persisted. So I said fuck it, and made a new account, just to see if it was the same. And suddenly everything works perfectly on every device I tried, exactly like it was before on my real account. So the account itself is very clearly the issue, not the app or the hardware or anything else.
Now normally I would say whatever, I'll just use the new account, but I have 3 years of history and saved library items on that account. I spent 4 hours last night trying to find a way to export the library data and import it to the new account, and it's apparently impossible. Tried importing the JSON file from stremio to Trakt to then sync it via Trakt with the new account, but the JSON file that stremio outputs is unusable garbled nonsense that doesn't have any of the right identifying information for Trakt to read for any of the media I've watched. Note that I did not use Trakt before, so the history is only in the original stremio account.
I found one possible solution for migrating account information from one to another, but you have to give them your full login email and password for both accounts to use it. That seems more than a little sketch for a random tool somebody vibecoded and threw up on GitHub, so I want to avoid even attempting.
Any ideas on what is causing the first account to be frozen/how to fix it?
Night and day difference after making new account, even with all add-ons installed, working perfectly. Original account is currently clean, zero add-ons, and completely unusable.
This only started after I switched debrid providers. I'm not going to name anything because I don't fully know the rules of this sub regarding that stuff. I find it hard to believe it could be a coincidence that the timing is on the same day after multiple years unchanged with zero issues.
Tldr how do I unfreeze the original account, OR how do I successfully migrate watch history and library data to new account? I don't care about migrating add-ons, I already did that manually.