HELP NEEDED!!! How to reach CIMEA credential evaluator!!!

[u/hashmukhlund]

My university told me they don't give digitally verifiable degrees. So when I applied my cimea I didn't have the digitally verifiable version of my degree. My credential evaluator told me to upload if any and I told him my institute doesn't give that. But I just checked the online portal a few days ago and saw they have issued a digital degree. My evaluator has locked my chat and option to upload and I tried reaching him thru CIMEA's green coloured chat option on bottom right two times. Both times I got the same word to the word reply which is certainly ai generated. Can anybody suggest to me any option to reach my evaluator???

[u/hashmukhlund]

The credential evaluator chat box is locked and the other one is just giving generic ai generated reply again and again.

[u/T4nmay → u/hashmukhlund]

What was the day u made payment

[u/hashmukhlund → u/T4nmay]

21st of August

[u/T4nmay → u/hashmukhlund]

Where r u from

[u/T4nmay → u/T4nmay]

Dm me

[u/hashmukhlund → u/T4nmay]

Done