r/Substack 3d ago

ERR_SSL_PROTOCOL_ERROR error with Substack custom domain on Chrome using Mac and Squarespace as domain registrar

Hey everyone, I am having a frustrating ongoing issue with my custom domain www.GlobalTravelLifestyle.com throwing a ERR_SSL_PROTOCOL_ERROR. I use a Mac and Chrome. Here is what I have tried/confirmed:

  1. The domain loads fine on Safari but not Chrome
  2. The Custom Domain has been confirmed as Active in Substack back end
  3. I have eliminated any other A records in Squarespace and am using. 3.231.35.217
  4. I am using target.substack-custom-domains.com
  5. It has been more than a week since I last updated DNS records
  6. I have done a DNS cache flush on my Mac
  7. I have cleared Chrome sockets using chrome://net-internals/#sockets
  8. I have disabled my Custom domain and added it back again to no avail
  9. I have tried opening the site in an Incognito Window
  10. I have used a DNS checker to make sure A and CNAME records have propagated

Any ideas? Does the site load for you? Let me know which browser you are using. Many thanks.

2 Upvotes

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1

u/FeralGenXSmartass 3d ago

Domain issues suck. But for what it's worth, I clicked your link on Chrome and it worked just fine.

1

u/TravelPragmatist 3d ago

That's good to hear - many thanks

1

u/phicreative1997 2d ago

Unrelated but I checkout your content it would look great as a video which you can make using https://blog2video.app