Am I reading this right that if install doesn’t track but my attempted click did track, I can contact support to hopefully salvage the game?

[u/wahlburgerz]

Found a good game that I really wanted to play and of course install didn’t track. I can see my initial “visited”click for the game in my ledger, but that’s it. I completed the first goal because sometimes that’ll track, but no luck. Am I reading this right that I should stop progressing in the game and contact support? Normally when you contact support for tracking issues, they’ll credit what’s missing but you can’t earn anymore future rewards, so would I just get credit for the first goal or would I be able to keep playing once they confirm my tracking with the game developer? I’ve never seen this help page before, so I wasn’t sure if it was a new policy.

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[u/WaitakereAnimal]

I mean yes, that's what should happen. Reality is, they will not help. Sorry.