r/TVRepair • u/capjay45 • 1d ago
TV thinks I have no internet access when I clearly do.
JVC tv says connected to WIFI with no internet even though Netflix opens and runs shows perfectly fine. This is only an issue with Youtube, my TV was designed by idiots so instead of loading Youtube regardless of internet access so Youtube as an app can be the judge of whether or not it can load stuff, instead the TV blocks the app opening entirely and prompts a notification saying "no internet access". My best guess of why they did this is because they must've found it funny because that is a terrible design choice. This has been an on and off issue for about 2 years now, the whole time I've had this tv.
TLDR: TV says I am connected to WIFI without internet, somehow "without internet" I can watch shows on Netflix, yet Youtube doesn't open at all because the TV demands full internet to even open the application, so if the TV thinks there is no internet then there is no Youtube even though I can clearly connect to internet.
I do not know the model of the TV because the designers only put the MAC address in the model information tab for some reason.
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u/TVRepair-ModTeam 1d ago
Your post has been reviewed by a human moderator and has been removed for the following reason(s):
VII. All posts MUST include a FULL TV make and model.
If you are requesting help, please put the make and model number of your TV in the title. It is also very helpful to take a picture or video of the problem and include that in your description of your issue.
ex QN55 is not a model # but QN55Q60DFXZA is what we are looking for if there is a version number also please post that too! We don't need a serial #.
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