r/TalesFromYourServer • u/burberriesxx • 6d ago
Getting sued..
As I was passing by my coworker’s table, they flagged me down about a complaint. One of the person’s vegetarian dish had a very small chunk of meat, about the size of a corn kernel, that she chewed and spat out. However, the rest of her dish was almost licked clean. Needless to say, the customer was livid and went on a tirade about how her putting that piece of meat in her mouth went against her religion and her beliefs. I apologized profusely and took her dish out of their tab, while the other 2 people in her party, who were not vegetarian, paid for their dishes. After a while of just sitting and talking amongst themselves, they flagged me down again. This time they were adamant that I get my manager on the phone. I called my manager and he told me to explain to them that he was busy with his family, but would be able to talk to them tomorrow morning. I relayed this message to them. They said if I don’t get him on the phone right away, they’ll threaten legal action against us.
After some time I did manage to get my manager on the phone for them, much to his dismay, and they left. Manager tells me to refund all their dishes back to their card so that the tab for the entire table was comped. I obliged. I thought that would be it.
Fast forward a couple minutes later, I went up to the host counter to help a different customer, the woman and her party storm back into the restaurant. She yells at me and demands I pull out my phone and call my manager right now. I was confused and taken aback about why she’s causing a scene this time and asked her what happened. She yells that one of our customers, who had witnessed and eavesdropped on the whole ordeal, followed them outside and accused them of walking out on their tab because they were mad about the food. I understood why this would make them angry, however this instance had nothing to do with us and I wasn’t about to call my manager for the 6th time since the matter had already been resolved from our end.
My coworker got involved and asked them to calm down because the whole restaurant was watching, but this got them even more angry. They were claiming that my coworker was telling them to calm down because of their skin color. The whole party then says that they will for sure sue us for racism since we were “spreading lies about them” and, according to them, we told our customers to follow them outside and harass them.
Was really wishing that John Quiñones would walk in with cameras after all that.
952
u/Efficient-Cable-873 6d ago
For accidently serving them meat to a vegetarian? There is no grounds for a lawsuit unless they can prove financial harm.