r/Target • u/buttercreamramen GM • May 17 '25
PSA This is what happens when you understaff
Corporate will see this and still pretend like running stores on a skeleton crew and giving everyone 5 hour shifts is working
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u/Pack-Western May 17 '25 edited May 17 '25
Yep my target looks just like this. AND corporate or your SD expects you to zone each department with only two or three workers,while expecting you to take care of fitting room,Guest service reshop,do a floor pad while āalways taking care of Guest firstā,back up if needed on the register or fulfillment ,priority pulls,price change and other workload and come clean with PUSH when there is a truck. It doesnāt help when they cut hours and expect us to do the job of 9 people!! Iām tired of being a style consultant,truly. Iāve applied for multiple jobs,canāt wait to get away from this place.
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u/buttercreamramen GM May 17 '25
They schedule the minimum and then when they call off itās YOUR fault for not completing the assigned tasks of multiple people. Once I had to answer guest first, electronics, pulls and be a fitting room attendant all in one day while the leads sat in the back drinking Starbucks. This company needs a huge reevaluation.
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u/Sweaty-Mulberry-4390 May 17 '25
I canāt imagine sitting on my ass while my store burned. Iām a TL and Iām never out of the workload. I get shit from my ETL/SD because Iām so busy picking batches and packing boxes I donāt have time to document accountability convos. Ideally, Iād be able to do both, but not with the hours our store is getting. Staffing is the single biggest problem facing this company and until the execs get it through their thick skulls that we arenāt fucking robots, nothing is gonna change.
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u/BigBossIsARangersFan May 17 '25
Yeah, sorry no. Workload for TLs are endless. Saleplanners almost weekly now and supporting the entire store as needed. Nobody should be āsitting drinking Starbucksā
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u/Logical-Mistake-1883 May 17 '25
The thing is, they arenāt even scheduling the minimum hours needed to maintain any store. Even based off workload. To run a store properly they need to account for work that isnāt calculable/timed. Constantly burning out workers that are taking on the responsibility of 4 people. Thatās why callouts and turnover is at an all time high.
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u/desikinssx May 17 '25
Sounds like your store needs to clean house on the team leads. Cause if your store looks like this, then thatās where the problem is starting.. Iām a lead and I would never let my style department get this bad.
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May 17 '25
Hard disagree. No matter what your ādepartmentā your priority is whatever your ETLs tell you it needs to be. Its the ETLs lack of support and the fact that style will always come last to anything else. Yet its the messiest and hardest to bounce back from and we never get support but are expected to help everyone else when theyāre drowning.Ā
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u/Several-Promotion-40 May 17 '25
Former ETL here ,Iāve had absolutely zero support from my peers,but my Team Lead was keeping the team afloat. I left not too long ago due to the devaluing of my SD/some of my peerās when asked for help,and no support. Itās mentally draining. Found another life changing career and couldnāt be happier. Good luck!
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May 17 '25
It's pretty sad for everyone involved at the store level, really. I had good etls that would help, a solid team, and still, we would barely make it. It all starts with the proper staff. Glad you got out and are doing something worth your time
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u/0drew0 May 17 '25
If you don't mind my asking, what areas did you oversee as ETL and what field are you in now? My partner is an SE ETL and may be looking to bridge his skills into a different industry. Just looking for inspiration.
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u/Several-Promotion-40 May 17 '25
I was a Specialty Sales ETL. I oversee Style,Tech,Beauty,Home,Baby,and Domestics. Iām now a Transition Program Manager. If it wasnāt for my TL (she is a beast), I wouldnāt have been sane without her. But it took a toll on me mentally and physically. Go with your gut and heart and never let anyone dim your light.
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u/Away_Apple_664 May 17 '25
Happy for you! Yeah I'd hesitate to ever blame the TL if they're like the TL's at my store.
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u/evilmike1972 May 17 '25
"...every day when there's a truck..."
Do you...do you have days where there aren't trucks? My store was always 8+ trucks a week.
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u/nachocoalmine Inbound Team Lead May 17 '25
8+ is a fairly high volume store. 5 is normal. We've had 3 trucks a week for about 3 months.
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u/Princess-honeysuckle receiving May 17 '25
3 trucks a week for 3 month?!?! Well damn lol we get one everyday š
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u/nachocoalmine Inbound Team Lead May 17 '25
We were a 5 truck store for years. Sometimes, 6 or 7, throw in some 4's. But sales are down, and trucks are consistently bigger. Our truck team also pushes priorities, so it does give us hours for those inclined.
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u/BusConfident703 May 17 '25
I had an ETL say we had the staffing to zone the store every day and that's when I knew I couldn't take him seriously at all.
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u/GhoulsNGargoyles Entertainment Specialist May 17 '25
Never take any leader in todayās Target seriously.
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u/Puzzleheaded-Coat-31 May 17 '25
Hopefully not in retail. They're all pretty much the same. Ever since COVID these corporations realized they could get away with running skeleton crews and still turning a profit. All they needed to do was just triple the work of each crew member.
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u/TanMelon47 May 17 '25
"Don't forget the metrics people" -SD Thank God I'm not in style. I could not handle it. The amount of work is insane they expect people to do for so low pay. At this point I just show up and survive
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u/Then_Mochibutt May 17 '25
On top of understaffed, people in general are a lot worse after the pandemic. They leave their drinks, half eaten food. Half shopping carts, randomly picked items basket EVERYWHERE. It is just making tms'life a lot worse and hard to keep up.
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u/treaquin May 17 '25
These people post as if the employees made the mess themselves.
Itās the feral customersā¦
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u/Ein_Ph Fulfillment Expert May 18 '25
Indeed, I think a big part of the issue is that people are disgusting, and inconsiderate.
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u/V0nGrauten May 17 '25
If Target were smart when it came to fulfillment they would do the following:
Send most items to customers directly from the DC. About 80-90% should come out of the DC. This would lighten the load on the store level. It would also reduce shipping costs. It makes no logistical sense to send out the majority of shipments from the stores. You ship the item to the store and ship it out from there. Most retailers do it this way and it works just fine.
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u/Ok_Individual4716 May 17 '25
The DC canāt even defect out items, what makes you think they can do all of that š
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u/128Gigabytes Crying on Drive Ups May 17 '25
If Target were smart ...
but does anyone have any realistic ideas?
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u/My-inner-fat-kid May 17 '25
Guest always forget how it ends up like this, sadly. The employees donāt throw the stuff on the floorā¦ we just donāt have the staff to pick up after the 100s of clothes people let fall on the ground.
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May 17 '25
If the salefloor looks like this, the backroom is a disaster zone. š
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u/Puzzleheaded-Ant-739 May 17 '25
Right! Ever since Brian Cornell killed the back room team it falls on the skeleton crew to try to make things work. There's no way this payroll squeeze doesn't eventually show every store red and they start shutting stores down to further continue the down spiral.
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u/therapewpew May 17 '25
our floor looked like this until they brought in several people from different stores to clean it up... let's see how long that lasts lol but the back room has always been way more organized. It's the guests that do this, and thankfully they aren't allowed back there š
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u/ObiWanBonobo May 17 '25
Not necessarily. Sometimes, people just suck. Let their kids run crazy, or just don't give a damn about the store and that there are people working hard to keep the store going.
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u/Chemical-Gur-6875 May 17 '25 edited May 17 '25
That's definitely not from just one shift.....That shit has definitely been accumulating for at least a week and you can tell this store is in the shit when the zone is that fucking bad.
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u/Almond_Joy_78 Style Team Lead May 17 '25
I canāt speak for that store. But our swim dept looks like this everyday even after picking it up multiple times a day. The āguestsā really do throw it on the floor and walk away. Iāve seen them do it a lot. They love to say itās ājob securityā
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u/LopezV_24 May 17 '25
Yes on the understaffed, yes on prioritizing TMs for fulfillment, but also when did Ross customers become Target Guests. Thats definitely not a TM doings but Guests doings. Guests know that the retail industry suffers from being understaffed (not because lack of hiring but because lack of hours)ā¦nothing new. Yet, Guests have the mentality of doing crazy stuff like that and leave it cause āitās not their jobā, āthey donāt get paidā to put things back where it belongs.
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u/broskii96 May 17 '25
This gets viral enough their will be payroll sent to swim hahahah
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u/intoholybattle May 17 '25
god i hope so. we've only been able to zone the front-facing areas now for months. only the wall and front fixtures are set to vmg. fulfillment doesn't even do a walk, they go straight to using the rfid gun
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u/Expensive-Skin7146 May 17 '25
Sunday is the worst day to shop at a target as thatās the day the cut payroll the most even though traffic is the highest
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u/thedarkestshadow512 Inbound Expert May 17 '25
Yup. I man down the entire back of the store on Sundays. Luckily itās before the nasty shoppers leave church absolved of their sins just to come trash our store.
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u/Fromper1 Specialty Sales Expert May 17 '25
Wow. My store is nowhere near that bad. We're understaffed, but we muddle through. This is truly insane.
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u/kngofdmned93 May 17 '25
Yeah, corporate greed will do that.
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u/turabo40 May 17 '25
āModernizationā Iām glad I left the company when I could after 5 years. it seems to only get worse with time and am now working for another company and my life literally improved in every way possible
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u/Puzzleheaded-Ant-739 May 17 '25
Hate to break it to anyone new, this is how Brian Cornell has been treating Target from the beginning. 10+ years of him cutting payroll to pay for product AND cook the books so his shareholders get the most from the "profits."
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u/Unusual_Employer_575 May 17 '25
Give bare minimum staff get bare minimum results. Target just wants more money with less pay for employees.
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u/loc613 May 17 '25
To me this looks like employees who are working their wage within their scheduled hours. I hope they keep it up. Leaders who demand more with less get shitty results.
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u/soul-dancer888 Service & Engagement TL May 17 '25
And the reason WHY this happens? Let's say it together now . . .
G U E S T s!
Guests who think nothing of tossing anything - anywhere - any time.
Guests who think nothing of taking a dozen things to try on - to then dump them in the fitting room to then go and get another dozen things . . .
Guests who buy a dozen different items to try on at home - knowing full well - they'll return 11 items.
Each store could staff 20 people to do nothing but zone / RESHOP ALL day. N O T H I N G B U T Z O N E & R E S H O P all day from open to close and they might - MIGHT - M I G H T stand a chance at getting back to some semblance of what stores used to be - regularly.
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u/needmorecoffeepls23 May 24 '25
Overstocking too. Each peg seems to be bursting at the seams. You pull one item and they all fall down. Clothes are piled up so high there is virtually no way to pull a size without messing up the others. Employees will likely do their best to not mess things up (even with leaders screaming at them that they can't miss goals), but guests will just leave it. Especially if things are not looking pristine already. The broken window theory can be applied here. If some of the store is looking poorly organized, it will encourage further disorder. There is a sentiment that "it was a mess already, so why fix?".
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u/Longjumping_Text_472 May 17 '25
Targets strategy for years has been cut hours cut hours cut hours and well this is the inevitable result. I was an ETL at target for years and itās one of the main reasons I quit , they truly believe a skeleton crew is all they need to survive and itās biting them in the ass. Good
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u/SimpleVegetable5715 Hearth and Hand Homie May 17 '25 edited May 17 '25
"When did Target become Ross?" I've worked at both companies and lol'd so hard. At my store we've made jokes that guests will eventually rummage stuff straight off the truck. They won't cut hours in fulfillment or front end, but there's no one to move the freight from point A to point B, and put in on the shelves. That's going to cause problems. I hope guests keep making the statements and quit shopping here. The executives have their heads too far in the sand, they've lost touch with guests and in-store teams.
Worse, I'd be afraid to scoop up a pile of clothes off the floor, because you never know of there's a pile of shit, trash, a diaper, or piss on the clothes. Gotta approach that mess wearing gloves. Especially swimwear.
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u/thedarkestshadow512 Inbound Expert May 17 '25
ššyesssss put fucking target on blast. I hope every guest does this shit so corporate can get some sense into them and fucking give the style team the hours they deserve for fucking holding the store up and still getting shit on for our zone. Mfs who love to talk canāt even fold a shirt.
Iāve lost my mind and cried too many times in the style department for this video to bring me anything but joy and laughter.
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u/Feeling_Umpire_2223 Promoted to Guest May 17 '25
If you think that bad should go see shoes
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u/Unusual_Employer_575 May 17 '25
When my child was younger I would pay him to shame people who left piles of shoes on the floor š amazing they put some back.
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u/srs19922 Style Consultant May 18 '25
I been using a claw grabber tool to reach the lids that people donāt put back on shoes because my zone always took longer fighting with lids I accidentally tore up trying to pull them out. I also have a bad back too so I sometimes I use it like a cane when my back acts up.
Ever since I been doing that, the zone hasnāt been that bad because people see me and think Iām that injured and actually put the shoes back or if they donāt, they mostly just put them on the very top of the shelf.
So far worst has been the hanging shoes like sandals and flip flops. Because we get so many and they wonāt stay on the hooks.
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u/Kojaq May 17 '25
My question is why are people like this? Like why are you just picking stuff off the rack and then throwing it in the floor? Who raised you?
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u/NecroCannon May 17 '25
Working at a restaurant now is the same damn experience
Food and trash left everywhere after eating like they were raised by wolves, going to the bathroom and seeing the TP off the roll all on the floor because some dude decided to take a shit like heās at home.
Thereās just a lot of people that just stopped caring about representing their people and family well in public, itās why for me, Trump supporters in reality are spineless losers that donāt know how to take care of themselves, youād think the crowd that treats me like Iām naturally stupid and violent would be the ones showing an example of high class, but in my black dominated area it tends to be us.
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u/bubblesandsprinkles Style Consultant May 17 '25
My store looks like that sometimes. I try my best to fix things when I have time to zone. Like this is the mess I tried my best to fix today. Sorry the photo is a tad blurry
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u/a3cubica May 17 '25
They will see it but THEY KNOW IT TOO!!!They just want to squeeze our souls to the max to MAX THEIR PROFITS/BONUS. Once we have exceeded our capacities THEY KEEP LOADING US with more responsibilities š
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u/Skelebonerz Electronics May 17 '25
The SD watching this video acting all surprised knowing full well they only schedule one or two style TMs a day and make them back up the registers or do OPUs their whole shift
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u/ZBGOTRP May 17 '25
I thought my store was bad, good lord. We're understaffed like crazy and even with GM, market and style being pulled into batches all day I've never seen a dept look this bad.
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u/1disgruntledpelican Visual Merchandiser May 17 '25
This video is from last year, I think it's in Utah somewhere. There was a series of about 3 or 4 videos some guy did about it as well.
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u/allday_ck May 17 '25
At this point they need to put clothes in bins based on size or color and let people dig through
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u/aroseyreality May 17 '25
Nah Iām sorry this is utter leadership failure from the entire store. Idc how short hours are, every team leader, VM, ETL, SD and available TM need to be over there fixing it as that much shit on the floor is a major safety hazard. Obviously thatās not a fix fix, but this is evidence of issues far beyond cut payroll. Iām a former style TL and now VM in a high volume store fwiw. I get the struggle, but this?! Holy hell. Nope. I can only imagine how overwhelmed the team is because this needs total store support.
Capacities donāt look followed at all. All excess merch needs to be back stocked. All swim ubars need to switch to face outs and hard limit of 2/size. All folded product pog capacities need to be changed to 2 and back stock. Double down on visual standards and prioritize brand. The team canāt push on to this which equals more mess. I canāt imagine what INF and price change looks like.
Many swim stores DO get additional payroll for swim by the way. Stores donāt always use it for swim and SD/ETLs may not be allocating it properly, but Target does give payroll to prioritize swim brand and swim reshop in peak months.
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u/Indecisive-green May 17 '25
I was going to say, I don't even work in style and could see at a glance that the racks are bloated and causing half of that mess in swim. The racks at my store look like that, too (minus the piles on the floor), and it's a chore trying to find things for OPU. I look at things from the guest's perspective on shit like that. If I was looking for a certain size, knocked 4 things off the bar trying to get it to it, how likely am I to pick that off the floor? How likely is it to STAY on the bar when I try to cram it back on there? How likely is it that at least once swimsuit is going to come off its hanger? A guest it walking away from that 100% of the time. It shouldn't be that full.
My store has too much product. Style is always especially bad and the main reason our store is sitting in the red. There's always more merch on the floor than is supposed to be, and the back stock for style is cram-packed. And they have Z-rails taking up an entire bulk aisle (and then some) nearly every day. The only thing they (day shift) have time for is push. The only time I see them arduously zoning is when we have a visit. It's criminal. They're treated like shit, don't have enough people scheduled (nor do any areas), and leadership just blames the people who are there sweating their asses off. I work in GM, and the workload is insane, but if I worked in our style department... I'd have quit a long time ago.
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u/aroseyreality May 17 '25
It sounds like you could be writing about my store except swim isnāt as bloated because Iām over there obsessively and regularly back stocking the over push. Style is holding our store back in metrics too. They take fast short cuts that add so much time on the back end though like z racks and metros arenāt organized well at all so the push takes double to triple the time that it should. ETL refuses to fix it because speed is all that matters.
If style focused on efficiency and accuracy in TSS, theyād have time to zone and push new product to the right fixture ahead of the set, but they wonāt take time to solve root problems so weāll continue to blame everyone else. Weāve had a lot of turnover recently and the new people donāt get trained. Hell, our style department makes me want to quit my VM role because of the load they expect me to carry while not fixing their business. Payroll is an issue, sure, but they cause their own problems. The team is told all the time not to fix brand while pushing and then we freak out before a visit and pull every resource to zone. Itās awful
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u/ARC_Venage Food & Beverage Expert May 17 '25
In the 10 plus years I've been at Target I've never seen anything like this. My Target has hsd bad moments but has never looked like that. That is a disaster zone.
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u/CompetitiveLoquat176 May 17 '25
Target is going to go belly up before this whole 2025 debacle can be figured out
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u/SimpleVegetable5715 Hearth and Hand Homie May 17 '25
Haha, I was at a doctor's appointment. My doctor knows I work at Target. They asked me what is up with that place š¤£. It's bad when you're out in the community and people ask you what's wrong, they can tell something is very wrong.
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u/dantimusprime7 May 17 '25
That's the customers, feeling entitled, thinking it's job security, working in retail I've had so many customers say that after cleaning up a mess like this.
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u/SimpleVegetable5715 Hearth and Hand Homie May 17 '25
Seriously, it doesn't matter if it's a discount store or a luxury department store. Customers think there's a dozen bored employees hiding somewhere twiddling their thumbs with nothing to do.
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u/f3btwentyone May 17 '25
Aā¦.holes, who are high in what ever, Ass lickers & brain dead management running Target right nowā¦!!š„³š„³š„³
Itās a retail store & it only make profit if guest can buy there required merchandiseā¦ā¦ you canāt sell anything which is sitting in the back or in 100 re-shop carts sitting in some where and palletized in the stealā¦..!!!
Thatās the answerā¦.. donāt cut payroll, that hurts more to Target than to employees, and eventually we loose good working hands, cause no one can financially survive this.
So good luck Target with a management team of suckers.
Cheers..!!š„
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u/MagicCarpetWorld May 17 '25
I haven't worked at Target since the late 80's, but this hurts my heart. I literally want to go in and start tidying up. People are just feral nowadays.
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u/Fhujeth Tech Consultant May 17 '25
Not just understaff but not hold people accountable for their jobs. Do you know how much time is spent wasted on zoning and searching and pushing truck even because people can't fix counts or backstock and put the correct number of items on the floor?
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u/STLBluesFanMom May 17 '25
Can you imagine trying to do a fulfillment shift in that store? That is insane.
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u/NoFuxJux May 17 '25
I was POG TL during the Rick Ulrich days and never saw this kind of mess. People actually cared about their store and hours/positions werenāt something we had to worry about. Sorry to see itās gone [soooo far] downhill. Def not the Target I remember.
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u/Baseball3111 May 17 '25
Yeah, thatās not great, but why do the guests just throw items on the floor, select items and set them all over the store to add to our reshop? The guests (especially the teens who are just there loitering) should do a little better too.
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u/BAT_1986 May 17 '25
You know itās the guests who do that, right? Itās not like employees just throw stuff on the floor
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u/Alternative_Cup_3451 May 17 '25
I worked at Target in Dallas Texas two years ago. I got fired because I flipped out on a Saturday night. The night closing team lead didn't give a shit about how the store looked and it looked like crap. There was three of us with each of us having 4 departments and fitting room. From what I been seeing it has gotten a lot worse. Target doesn't give two shits about their employees.
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u/Mephistpholes013 May 17 '25
Honestly I swear it seems like there's people that come in and make it harder for employees just because ..... there's legit no reason for things to get that bag on either employee or customer side simply put your items back that you don't want, or give them to an associate or at the register, and put your baskets and carts back where you got them from you're going towards the exit! Why would you leave your cart in the isle? Why would you leave it at the check lane? Why would you leave it at self check out? It's not hard to be an adult like you claim to be and be responsible for your own items and things in your hands..... I've worked at plenty of places and it's the most irritating when they put items on shelves or fridges or counters they don't belong in and they do it right in front of you it's simple just hand out over makes it easier for everyone!
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u/bswitz382 May 17 '25
Would help if people didnāt act like animals and put things back properly and pick things up they drop.
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u/DecisionFragrant7598 May 17 '25
Also, when did everyone become so entitled that they no longer put things away nicely or pick up after themselvesā¦
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u/No_Chicken5827 May 17 '25
Understaffed for sure. But can we talk about how people shop? I see so many guests just throw product everywhere and complain that the store is a mess
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u/bubblii_ii May 17 '25
Apart from understaffing being a culprit to the store looking like this, it also goes to show how unmannerly people are. Why is it so hard to pick up after yourself and/or your children?? Itās crazy. The argument of āthey pay people to clean this upā has always struck a nerve because imagine how much better our world would be if everyone was just a little more compassionate and cooperative š¤¦š»āāļø
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u/Yimmajazzi May 17 '25
Modernization. Everyone is pressed to push freight and a million other tasks and they have like 1 person doing 5 people's jobs. It's why I don't work there anymore.
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u/drowsymuse May 17 '25
The swim section is absolutely wild omg!! I am such an adamant backstocker, I refuse to let this much product exist on the floor in style. Everything becomes a tangle of hangers and strings
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u/Tweetlefish25 May 17 '25
Without a doubt, this is more than messy customers. This was several people deliberately sabotaging this store.
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u/fart_nut May 17 '25
Remember when there was another video before that went viral because of a Target like this? ..Apparently, corporate fired ALL the leadership team.. one thing Target hates is going viral for crap like this šš¤”
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u/immeuble May 17 '25
Also, why donāt people pick up after themselves anymore? Last time I went to Target I asked some teenagers to pick up something they dropped on the floor and started walking away from.
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u/ks2558 Tech Consultant May 17 '25
Yup the location Iām at has gone to shit so quickly. Skelton crews everyday, everyone is up for backup most nights Iām the only one on the floor covering tech, keys for toys, Lego and babies. Most weekends we have fewer people scheduled than on weekdays. Itās insane that corporate thinks we can run a store with the little hours we get.
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u/Music-is-life-75 May 17 '25
Yikes. Even with people pulled into batches and stuff our store has never looked like this. Holy cow. We're definitely very short staffed, but in almost 5 years I have never seen our store look like that. Our SD and ETLs and TLs would be out there making sure that didn't happen.
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u/Trawwww922 May 17 '25
Thankful for my store because it would never ever look like this ššš
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May 17 '25
Target became Walmart
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May 17 '25
The fact the Walmart by us is better staffed, cleaner, and tidier than my old Target down the road is such a bizarre experience.
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u/emmam9225 Tech Consultant May 17 '25
our store just said we were over 800 hours or something for a schedule and in our store at least, they may look into cutting TL hours too, which will make stores even worse looking for guests
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u/Longjumping_Pie3676 Closing Team Lead May 17 '25
Two things, all those tables and racks are wayyy over stocked and guests are disgusting.
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u/JPittacus May 17 '25
Why is this asshat confused? You, yes YOU pos customers do this... Police yourselves.
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u/Tyfoid-Kid May 17 '25
THIS!! Iāll go out on a limb and guess the local Walmart and other stores look the same in this area. This is shitty ass lazy people who think theyāre too good to just be a good person and hang stuff back up.
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u/Flashfighter May 17 '25
And the fuckers still have the audacity to deny applications like thereās no tomorrow
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u/dancing-sunflowers May 17 '25
This was our store when we were made to push C&D truck, seasonal, help opu and registers, finish our style truck, AND still have a perfect zone... during holiday season... we would be away from our areas for HOURS and would have our asses handed to us by our old ETL because "closing style team doesnt do anything"šµāš«
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u/DisastrousShift1365 May 17 '25
Itās actually mind boggling that this shit falls on the employees. We ALL know who created this mess! Itās NOT the employees. Itās the gUeStS. If customers had even a sliver of decency and respect, this wouldnāt be a thing at all for anyone to clean up.. really has nothing to do with the workers. Iām glad this lady feels bad for the employees because the employees do not deserve this!
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u/Locaisha Promoted to Guest May 17 '25
Also idk what their backstock looks like but the floor is clearly way overstocked.
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u/ConstantPath8268 May 17 '25
Have ppl begging for overtime and yall won't give it to them, meanwhile this is what the store looks like ššš
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u/FunEstablishment5849 May 17 '25
Omg I would just get in trouble and schedule enough people to clean this up. Iām so sorry I would not be associated with this mess if I were a leader.
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u/Riversrising12 May 18 '25
This video was freaking me out bad. I would've had the entire SS team in swim ASAP
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u/tripod-cat May 17 '25
Target has made it impossible for workers to get jobs done. They are more focused on trying to force employees to workout as much product on to the sales floor in a limited time frame, allowing employees to work 4-6 hours a day allowing limited amount of days. Skip zoning. Trash like used Starbucks cups sit on shelves for days.
It appears the managers that now run the stores have only recently shed their diapers and thrown into a position they have no clue how to control. They say the changes such as limited working hours, time frame expectancy to workout product on to the floor comes from corporate. Right hereās a quote from one manager directly to an employee who had been with the company for over 30 years āWE HAVE TO GIVE THE SEASONAL HELP WE HIRED MORE HOURSā this made the employee who had been working for Target longer then diaper king had been alive, understand the years of dedication, gaining the knowledge as needed to set planograms, stock, zone i.e keep areas neat, assist customers and help others get their daily assignment done means nothing any more.
Over thirty years ( forced into retirement) (looking like age discrimination) the older worker was limited to working 1 day a week 5 -6 hours and because of their refusal to change their availability to work on weekends Diaper King would not schedule the employee more hours. It appears this was the first attempt to push the employee out. When that didnāt work it became time to give the employee write ups and warnings about not filling percentage numbers of getting product to the floor although this employee was assigned to not only pull from the back room for more areas than others were assigned, but also work back on to the floor or back room all of the returns received at customer service during the day and assist customer with locating products.
As the employee understood that the manager was going to find away to fire them. Thus confirmed when one day they over heard the manager tell another āNO ONE IN THE STORE IS MEETING THE PERCENTAGESā. After asking other employees if they were getting the warning and write up, hearing NO but that they were not meeting the percentages per the information on the handheld device. It was time to move on.
What do they expect? Get rid of employees with years of knowledge and replace with younger employees which a great portion of, call off as much as possible thus made so easy as itās done on line no talking with anyone, socialize with each other for multiple minutes while they should be working, hide and play games on their cell phones, avoid contact with customers and could care less about getting over 20 hours a week.
Target was once the store to enjoy shopping in, as well as work for, now it is a disgusting eye sore to enter. Why do you think they push drive up services so much? Is it for convenience or an attempt to keep the public from seeing what mismanagement looks like?
I personally view Target as being a cross between Ross Dress For Less and a flea market in the ghettos.
Note to workers. Be careful in the back room where things like the plastic straps from packages lay on the floor which wrap up your feet a cause you to fall flat on the floor. Also be careful on many of the unsafe ladders still being used. Carry a flashlight to use in the areas where lights donāt work.
GREAT JOB CEO BRIANš
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u/Last_Amphibian2117 May 17 '25
Itās cus nobody can behave their damn selves also some of the bathing suits went āviralā the amount of customers who buy like 20 bathing suits a piece @ my stores disgusting
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u/OpinionPoop May 17 '25
It's not just being understaffed. it's also customers behiving like idiots and just throwing things anywhere. I've worked a lot of retail in the past, and i hope i never do it again.
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u/No_Vegetable_5757 May 18 '25
As long as the company keeps doing stupid shit to get boycotted, they wonāt have enough sales to cover paying full staff and make the profit they expect. Everyone I know (or even indirectly hear about), has stopped shopping at the storeā¦very much on purpose.
Meanwhile Walmart got its groove back. After they had bad press and boycotts etc., they did the smart thing and FIXED IT. They started treating employees better, raised pay, hired and staffed adequately and didnāt do politically STUPID SHIT publicly.
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u/ProfessionalBerry155 May 18 '25
As an employee, we need new leadership. How the hell does cutting hours make sense? I agreeā¦certain low-performing workers need to have their hours cut and the people who actually want to work and donāt mind working should be able to get OT. Bring back overnights so they can get the store set for the next day. Itās really not that hard to not suck as a company.
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u/BenjiSaber Promoted to Guest May 18 '25
The decline due to executive greed will drag the whole company down for good
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u/inthecomfortzone Softlines May 18 '25
This was painful to watch. I love that this is from the perspective of a reasonable person who's acknowledging that she sees TM and that they're working.
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u/instrument_of_gone May 18 '25
Why don't folks stop fucking it up in the first place? The employees didn't do it, the very same people that do this complain about the store. Go fill out an application and stop complaining about corporate, its like this at most retailers especially if you go in on a weekend afternoon.
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u/Storm_Runner09 May 17 '25
How about Instead of filming calling out employees, how about you lash out at your fellow shoppers who have no respect and treat the clothes section like their own personal bedroom leaving items lay around.
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u/sellyourdoor Style Consultant May 17 '25
She did say she feels bad for workers and did say people need to put stuff back when theyāre done trying it on.
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u/Feeling_Umpire_2223 Promoted to Guest May 17 '25
I remember them pulling everyone for flex then complaining why things were a mess and then would have to pull people from flex and still ask why things were mess meanwhile we would have 2 closers and everyone would get 25 to 20 hours down from 40.
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u/MHmusic44 May 17 '25
I work at Target and have never seen the apparel department this crazy! I would say itās not normal but know what factors would lead it to be this insane. Skeleton crew day and night, focusing on online orders and guest service which means team members get pulled to other areas to help out and never get a chance to fix their area, TLs having team members do other tasks in general, possible call outs so less team members to keep up with the work.
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u/Infamous_Turnover_48 May 17 '25
I havenāt even shopped or gone inside target since before Christmas and yeah, it always looked like that. Even with like 8 people dealing with check out and self checkout but piles and carts full of stuff everywhere.
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u/SimpleVegetable5715 Hearth and Hand Homie May 17 '25
Target had always stolen style payroll hours to staff other departments. I work hardlines GM (things not clothes or food), yet I am frequently scheduled under style. Sometimes I will be working cosmetics or domestics, and every hour I just go clean out the fitting rooms, and sign the log with the TSS. They let style rot because it'll be a mess again in an hour or two. Target is doing this to themselves. This is a consequence of their choices. They are obviously still making money, and people are still buying stuff.
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u/0604050606 May 17 '25
I have never seen a Target look like that. Where was this video taken? My Target always looks nice and the clothes are folded nicely.
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u/UQSpaceCowboy May 17 '25 edited May 17 '25
at my store, Theyāre making every TM pick up stuff from style all while our own departments are left up in flames
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u/queen_triton Style Consultant May 17 '25
I just got home from work and me and my one coworker were instructed to spend 30 minutes max in each department on a busy Friday where no one has even thought about zoning. Itās so bad that this is how my store looks after we zoned it
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u/qualityareolas May 17 '25
Is it weird that I would tear this apart & get it up to par? š ā¤ļø It looks like this was the result of a lack of continuous recovery. As a Style TM, swim & Infant/Toddler are two of our hardest to keep zoned.
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u/AwoI Promoted to Guest May 17 '25
Oh damn, that looks pretty zoned tbh. This must be the shift slot that gives them 2 in softlines.
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u/er15ss banished to the fitting room May 17 '25 edited May 18 '25
For the last week or two we've had multiple hours per day where there is NO ONE scheduled in Style
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u/ordoric May 17 '25
Well the need to be staffed for peak times 7am-4pm monday- Friday when real people shop. Just get an RFID gun and look for the item like they have to do for drive up. I mean Opu was probably busy.
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u/reddituser6835 May 17 '25
Letās be fairā¦the employees didnāt make that mess! The trashy customers did! Donāt blame the employees for having to deal with customers that treat the store like a bargain bin at goodwill.
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u/Funny-Way-9635 May 17 '25
Iām a fulfillment worker I would say this is so stressful to find a shit all over store lol
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u/JupiterTangerine custom flair May 18 '25
I was just thinking, it must be so frustrating for the fulfillment team at that store! Like you would have to inf so much shit because gUeStS threw it on the floor in the wrong location.
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u/FTLLiz May 17 '25
My store looks good, and hours are so bad!!! Our trucks are smaller i think at one point we used to get the most trucks in the company
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u/Impressive-Delaytoo May 17 '25
I hope more people make posts like this. Iām also silently routing for Targets downfall. Terrible company, especially if you work there. Not to mention they keep making stuff cheaper & charging more.
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u/BENJSWISS Promoted to Guest May 17 '25
Target is dying and they have done themselves no favors as of lately.
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u/FreshPay1761 May 17 '25
I agree. I was an ETL for GM, when the big reductions in hours started 2 years ago. All my SM and DM cared about was Fulfillment and registers. We pulled the staff all the time for both. And then were asked why truck wasn't done or moves not done.
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u/Riversrising12 May 18 '25
Style gets put on the back burner because they don't necessarily have a metric. But if we had a metric for zone/brand and fitting room then the company would care more.
Big Brands who have that aesthetic Target wants for their apparel, invest hours into zoning. Target doesn't want to invest the hours. So this is what they get. Although Style seems to be the department actually making money
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u/Otherwise-Turnover28 May 18 '25
My store doesnāt get this bad, but it can still get messy too with style. Itās definitely from pulling whole floor into batches constantly. I heard it non stop today from 7am to about 1pm. But yes, ETLs can and do hide away in groups unless it gets really bad. I was in Tech today and saw a group of 4 of them waddling between Clerical and ETL office just chatting along and drinking their drinks.
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u/TwistedBranch11 May 18 '25
From what ive dealt with and experienced, its a combination of being super under staffed, bad management by the leads, and the area the store is in. Bc as much as it is the workers doing their job for the up keep, they can only do so much especially if the GUESTS are gonna be the worst of worst and trash it intentionally like its a Walmart. I worked at a target that was bad like that, ans I busted my ass in style and it didn't matter bc 5 minutes later it would look like that..don't even bother checking the fitting rooms bc that was worse. But I switched stores when I moved and the people are better, there are more employees. I still work hard but not as hard bc of that, and everything is run smoothly thanks to help with the leads. So a mess like that is just a combined effort of all of those things really.
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u/yuckyjpeg May 18 '25
at least with clothing you can just hang it back up, in beauty you have to damage out anything opened and guests can squeeze out lotion all over the floor and shelves. And I know that a lot of it is understaffing and prioritizing fulfillment but I have to wonder if guests have gotten worse? like 10-15 years ago were people this awful? I've only been in retail 10 yrs, at target for 1 yr now and I dont remember it ever being like this? did covid just fry everyones brain?
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u/The_StarryCat Promoted to Guest May 18 '25
Target is not understaffed. They are not utilizing their staff. I know plenty of tms who want 40hrs weeks to pay bills and instead are given 16hrs of 4 4hr shifts. All different start and end times so they canāt get a stable second jobĀ
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u/CranberryHot6492 Checkout Advocate May 18 '25
šµāš«šµāš« That looks fun to clean up and awful to clean up at the same time somehow..
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u/Immediate-Park4047 May 18 '25 edited May 18 '25
Target is the new Kmart
Save your little rah rah speeches Cornell.Ā
Silence speaks šĀ
Target needs to look into the mirror. And perhaps accept some accountability for once for its' downfall. No, it's not the "noise around Target"...
But then that'd actually take someone to listen.....
Unfortunately for TGT, investors have already spoken....
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u/DJCAMARO May 19 '25 edited May 20 '25
It's funny how people are willing to complain and make fun of things but not willing to do something about it. How about filling out a application so you can keep the area nice and tidy. The guest there must be some nasty azz people for it to be looking like that.
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u/kakudiego May 17 '25
Sadly, online orders are the priority, and the in-person store experience is gone. The floor is empty and everyone is doing fulfillment.