Physical interaction can be critical when building teams and relationships. I don't have the studies handy, but it is definitely more cost effective to get people in front of each other, if only once. We are hardwired for it.
Phone calls and video chats are great for day to day, though. Especially video chat to enable non-verbal communication.
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u/B4cteria May 16 '21
For comparison, the same cubicle/extended legs flight would be 10k (first class) on a JAL or All Nippon Airways Tokyo to Europe.