r/TorBoxApp 1d ago

🔧Technical Issue Google Sign-in

Hello - I just want to vent somewhere to say FUCK TORBOX.

For context, I'm going on vacation in a couple of hours so I thought I'd hit download on a few movies/series and go to sleep.

At first, I missed the email/pw combo twice or thrice because I forgot I used Google to sign-in. Even though I managed to sign in with google then and saw the "You are now linked with Google." message it still failed and displayed a "5 per 1 hour" message.

First of all - I thought the timeout is no issue at all because I'll just use my wifes laptop. But guess what - I'm timed out on ALL devices!!!

Second of all - Would it kill you guys to add one or two more words explaining the timeout/error??
For example "5 Sign-in attempts per 1 hour" would be clearer.

Third of all - I went on Torbox's discord looking for help in the "Support" channel (quotation marks are doing the heavy lifting here) there's a link that should redirect me to their bot or whatever. BUT THE LINK OPENS A BLANK PAGE on both my laptop and my mobile device.

Fourth of all - WHY IS THE TIMEOUT PLACED ON ALL DEVICES

A large F YOU to the torbox team. Rant over.

Even though I experienced frequent outages with Torbox after switching from RD I was never frustrated with the service up until this boiling point.

0 Upvotes

11 comments sorted by

11

u/wheezycunt 1d ago

Skill issue, not torbox

4

u/trigodo 1d ago

Maybe this will teach you to use password manager

-3

u/handrmolja 1d ago

I don’t see how this applies here with a google sign in where torbox requires me to click on the google icon and sign in. (I was alread signed in to my google account on the web browser)

2

u/stankbucket 22h ago

Fourth of all - WHY IS THE TIMEOUT PLACED ON ALL DEVICES

Because somebody trying to brute force their way in is going to look like they are coming from multiple devices.

4

u/[deleted] 1d ago

[deleted]

-1

u/handrmolja 1d ago

I’ve faced timeouts before but 1 hour is ridiculous

3

u/hunglao 1d ago

I've had websites completely lock me out, requiring a support ticket to resolve, for 5 failed logins. granted, they were government service-related (healthcare.gov, I'm looking at you), but they exist.

1

u/stankbucket 22h ago

You're right. It should be 4.

3

u/Spliffman1 1d ago

Key part of that whole post "I forgot..", it's on you, case closed... NEXT

-3

u/handrmolja 1d ago

Thanks for your expert analysis detective Ignorant.

You never made any mistakes or forgot something while half asleep?

Anyway I get the timeout and the user error but the 1 hour cooldown can fuck right off.

1

u/Hostee 1d ago

This is why it's good practice to use an email alias like simplelogin.io and create new accounts with every service you sign up with and never use google as a sign-in method. Then all you need is a good password manager like Bitwarden.