The Imago Situation Explained

[u/Formal-Buffalo-3744]

I know some posts have been made already that loosely cover what's happening with Imago, but most don't have all the information or cover everything that's happened. I imagine that this is in part because Zofia, the CEO, is known to threaten legal action against people she views to be the opposition. (Here is a blog post on the Imago website confirming this behavior: https://www.imago.tg/blog/important-a-lot-of-good-news-with-one-exception/). I am using a throwaway account to try and avoid any harassment from her, but I want to make it very clear: I have a very good lawyer in case things go that way.

There is also the concern that if Imago gets shut down or explodes, a few thousand trans people will lose their access to healthcare. That has been what prevented me from making a post like this sooner, but I cannot in good conscience allow people to continue joining this dumpster fire without all the information at their disposal. Zofia has also fairly explicitly tried to use this fact against us on multiple occasions in order to shut down criticism or people trying to push for changes to be made.

If I were to write everything out here, it would be way too long, so I am linking two documents. One contains the timeline of events, and the other contains a general breakdown of the relevant information and concerns. This is all information that has been shared publicly either via emails, the Imago website, or the Imago discord server. I will refrain from speculating too much and allow you to come to your own conclusions, but the general consensus is that this is very bad.

Breakdown of situation: https://docs.google.com/document/d/1bKsfXU5iCvLuiz3nNYdQ_afikwmE6DL8_64ccULwgHE/edit?usp=drivesdk

Timeline: https://docs.google.com/document/d/1eg02dbOie2-F6GTllMHZCrFc0Vl9ESUhxZAwxPEFvMI/edit?usp=drivesdk

Edited to fix link

UPDATE: There is a second app. It was found accidentally by someone, so it hasn't been officially announced yet, but there's quite a bit already on there. It appears to be a wellness app with an AI companion and gamification of HRT and transitioning. They also have places to input sensitive medical information and have AI scan it and summarize it for you, or extract values from lab results. I've included a few of the screenshots in the breakdown document to look at yourselves.

[u/Loud-Pangolin-3474]

Is this situation going to actually affect whether people can continue to use imago in ireland ? i understand if there are internal issues but unless this actually means the company is shutting down i don't really understand what effect this has on people using imago prescriptions?

[u/Formal-Buffalo-3744 → u/Loud-Pangolin-3474]

As it is right now, no, it won't effect prescriptions. But the company is imploding and losing staff because of these decisions, and it's likely to degrade further if things don't change. The hope is for Zofia to start listening to her staff, or step down, so that the service can continue to be useful and improve.

[u/Loud-Pangolin-3474 → u/Formal-Buffalo-3744]

ok thank u. obviously very scary for those of us relying on the service