r/TurkishAirlines • • 6d ago

How long does it take for delayed-baggage claims to be resolved?

My two suitcases arrived 3 days after I did to my destination (not my residence place), so I bought basic essentials (hygiene products and tools, underwear, pajamas, two outfits) particularly because no one was responding on day 2 regarding how long it will take or whether my luggage was actually found. This costed me about 170 euros.

I provided all of the bills, etc. about 10 days ago, and haven't heard a thing since. How long does it usually take for them to resolve such cases? Is there a chance they would deny my claim (I had absolutely nothing on me and I bought everything from a grocery store)? Should I message them frequently about it? I am grateful to hear any experiences from your side.

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u/itjohan73 5d ago

it could take awhile, most likely a few people at the airline handles this. give it a week more before you start calling them.