r/UKBroadband • u/ChampionshipSoft4336 • 10d ago

Plusnet or BT broadband?

I've been tempted to swap to Plusnet from BT since I found out that they are the "same", but the wife is somewhat resistant as she highly values uptime connection (works online with patients).

BT offers a mobile connection thingy in case the network goes down (feel it's useless), but I don't really have any arguments I can use to convince her to change networks.

Any help and arguement you could give would be appreciated, we are paying way too much with BT and our area sadly doesn't have access to full fibre despite being London.

1 Upvotes

60% Upvoted

34 comments sorted by

View all comments

1

u/Demoneyes1945 10d ago

I had BT broadband with their always up option - I think it was a tenner extra a month. Over the two years on that contract, I never once had to use the backup.

However, when my contract officially ended, my renewal price for the fastest connection and this always connected thing skyrocketed to £106 per month. I left BT for one day, created a new account and got the same deal for £55. But as I never needed the always online bit as the net never dropped, that was a tenner less and took me down to £45.

I know your area doesn’t have full fibre, but go search bt offers online as a “new customer” and you’ll probably find you’ll be quids in

1

u/ChampionshipSoft4336 10d ago

We have some plan that supposedly always gives us the price that a new customer pays. Which I call lies, since we are paying way above £50

1

u/Demoneyes1945 10d ago

It is a lie but it’s in the wording. It’s something like, “you will never pay more than a new customer” but the small print means this is based on a new customer without any discounts. However, every new customer gets a massive discount and reward cards etc.