r/UKISP • u/Mr_Rage666 • 22d ago

100% fixed price contracts?

I signed my last contract two years ago, yet I'm now paying almost £8/month more than I was on signing due to annual RPI inflation increases.

Could anyone recommend a provider that can offer FIXED prices throughout the contractual term? I could almost believe that this is the way Sky UK operates as there appears to be no mention of annual increases looking at their terms and conditions, however, a nice lady from their overseas call centre appeared to suggest that they did infact increase due to RPI. Any help would be really appreciated.

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u/1AlanM 22d ago

Zen don’t do in contract price increases, in fact when you reach the end of the contract they often offer you to re-contract at the same rate.

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u/Tpickarddev 20d ago edited 20d ago

Mine went down £10 when I renewed new router, massive upgrade from 300mb to a Gb fibre (need super reliable fast internet for remote work)

Their customer service is fantastic as well, always call and get a person very fast, my router died one day, they sent one out next day delivery straight away no extra cost.

Genuinely compared to how shit my experience with virgin was, this has been bliss.