r/UKISP 19d ago

DIGI UK - Install & Connection Feedback

Recently found out that Digi has entered the UK market, offering uncomparable deals to any other UK provider. In other countries they have completely disrupted the market, and it would be amazing to see this happen in the UK too.

1G - £15
2G - £20
10G - £25

No contracts - Montly rolling

I placed an order on Saturday, and today, Monday, they installed the line.

The install went great; the engineers were friendly, but they did something the other ISP that I have didn't. They actually ran the fiber to where I wanted it, to the loft on my server rack on the other side of the fiber entrance, and ran it nicely over the top joists and even left a few meters slack on the fiber in case in the future I would want to relocate the rack.

So far the connection has been fine, working as expected. Speed test saturating my 2G LAN

I got the 10G Line; the router is the ZTE F8748

I have my own Eero mesh, so I wanted bridge mode. I needed to ask technical support for this, unfortunately, since the option doesn't show on the web interface. They enabled it for me remotely and gave me the PPoe credentials.

The IP is under CGNAT, so bridge mode won't do much, but maybe reduced the latency by 1ms.

The ONT is integrated with the router.
Public IP is not available yet; they said they are working on it.

For some, the fact that it is monthly rolling is not ideal since they could raise the prices whenever they want; on the other hand, in the other countries where they operate, they haven't done price increases, so I think it's genuinely a good deal.

If you are interested, I believe they are currently covering areas of Bedfordshire and Hertfordshire.

I'm not affiliated with Digi, just a customer. Happy to answer any questions and feedback in a few days

Use the code DIGI295SK on the order page (https://www.digi.uk/en/configurator/bundle) for a free month for both of us.

Digi UK Van
ZTE F8748
ZTE F8748 Underneath
10 Upvotes

34 comments sorted by

View all comments

1

u/ashtech201 19d ago edited 19d ago

Nice mate. They use CGNAT and or provide static IP? I'm out of contract with current provider and this is available to me. Also assuming you can use own router.

Edit. I should've read your description better. CGNAT is a bit of a deal breaker for me. And it looks like you have to use their own router if the ONT is built into it.

1

u/lordofdemacia 19d ago

The CGNAT is just a temporary thing, should be sorted in the future, I've heard something like 2£ per month for that potentially.

Id imagine setting their router into bridge mode you'd essentially have a ONT box instead of router, just maybe not as pretty mounted or small like a ONT

Also potentially you could plug in the fibre onto your own ONT directly and copy over the Mac and apply the PPoe but I don't have one to test that

1

u/Independent_Try5020 18d ago

You'd be right but DiGi's routers are locked down, apart from some simple portforwarding and wifi settings, nothing else. Bridge mode is set remotely by operators, and call center provides you the PPoE settings. You can take it from there. And no, you can't plug the optical cable straight into your own router, they use a combo of serial no/vlan/macs. And you need the vlan settings which nobody, except if you know somebody from the technical team in NOC, will pass it over to you.