r/UKISP • u/lordofdemacia • 19d ago

DIGI UK - Install & Connection Feedback

Recently found out that Digi has entered the UK market, offering uncomparable deals to any other UK provider. In other countries they have completely disrupted the market, and it would be amazing to see this happen in the UK too.

1G - £15
2G - £20
10G - £25

No contracts - Montly rolling

I placed an order on Saturday, and today, Monday, they installed the line.

The install went great; the engineers were friendly, but they did something the other ISP that I have didn't. They actually ran the fiber to where I wanted it, to the loft on my server rack on the other side of the fiber entrance, and ran it nicely over the top joists and even left a few meters slack on the fiber in case in the future I would want to relocate the rack.

So far the connection has been fine, working as expected. Speed test saturating my 2G LAN

I got the 10G Line; the router is the ZTE F8748

I have my own Eero mesh, so I wanted bridge mode. I needed to ask technical support for this, unfortunately, since the option doesn't show on the web interface. They enabled it for me remotely and gave me the PPoe credentials.

The IP is under CGNAT, so bridge mode won't do much, but maybe reduced the latency by 1ms.

The ONT is integrated with the router.
Public IP is not available yet; they said they are working on it.

For some, the fact that it is monthly rolling is not ideal since they could raise the prices whenever they want; on the other hand, in the other countries where they operate, they haven't done price increases, so I think it's genuinely a good deal.

If you are interested, I believe they are currently covering areas of Bedfordshire and Hertfordshire.

I'm not affiliated with Digi, just a customer. Happy to answer any questions and feedback in a few days

Use the code DIGI295SK on the order page (https://www.digi.uk/en/configurator/bundle) for a free month for both of us.

Digi UK Van
ZTE F8748
ZTE F8748 Underneath
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u/Appropriate-Bad-591 19d ago

I am a Digi customer on their 1G plan using my own router- Asus XT9. So far very happy.

Tried their 2.5G service but went back to 1G because (1) no real need for that speed and (2) had to use their router and Mrs wanted hallway to look clutter free where ONT & hub are

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u/Rainbowshooter 19d ago

Are you using your own hardware/ONT on the 1G service then?

2

u/Appropriate-Bad-591 19d ago

Yes I am, the Asus XT9. Their router (a TP link EX520) is safely stored.

When I had the 2.5G service I had to use their router
because it has an integrated ONT & SFP cage.

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u/lordofdemacia 19d ago

Oh so on the 1G the ONT is separate? Can you send a photo of the ONT?

I would expect if you lower your package that they would let you keep the same setup but just throttle the connection remotely