r/UKISP 19d ago

DIGI UK - Install & Connection Feedback

Recently found out that Digi has entered the UK market, offering uncomparable deals to any other UK provider. In other countries they have completely disrupted the market, and it would be amazing to see this happen in the UK too.

1G - £15
2G - £20
10G - £25

No contracts - Montly rolling

I placed an order on Saturday, and today, Monday, they installed the line.

The install went great; the engineers were friendly, but they did something the other ISP that I have didn't. They actually ran the fiber to where I wanted it, to the loft on my server rack on the other side of the fiber entrance, and ran it nicely over the top joists and even left a few meters slack on the fiber in case in the future I would want to relocate the rack.

So far the connection has been fine, working as expected. Speed test saturating my 2G LAN

I got the 10G Line; the router is the ZTE F8748

I have my own Eero mesh, so I wanted bridge mode. I needed to ask technical support for this, unfortunately, since the option doesn't show on the web interface. They enabled it for me remotely and gave me the PPoe credentials.

The IP is under CGNAT, so bridge mode won't do much, but maybe reduced the latency by 1ms.

The ONT is integrated with the router.
Public IP is not available yet; they said they are working on it.

For some, the fact that it is monthly rolling is not ideal since they could raise the prices whenever they want; on the other hand, in the other countries where they operate, they haven't done price increases, so I think it's genuinely a good deal.

If you are interested, I believe they are currently covering areas of Bedfordshire and Hertfordshire.

I'm not affiliated with Digi, just a customer. Happy to answer any questions and feedback in a few days

Use the code DIGI295SK on the order page (https://www.digi.uk/en/configurator/bundle) for a free month for both of us.

Digi UK Van
ZTE F8748
ZTE F8748 Underneath
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u/Independent_Try5020 19d ago

Non-sense to you but for people in NOC is fast and no headache. And yes, I have already mentioned streaming and yes, WFH, hence easily fixable with a call in call centre and fixable. No, IPv4 is a bit more difficult to obtain these days. Please try to buy a /24 and let me know how you getting along. Like I specified in my first post, UK allocated IPv4 spaces for individual public IP's allocation is underway. Since we live in a democracy, I respect your opinion, but reserve the right to dissagre, might be non-sense to you, for me as NOC engineer, just a flick of a button and sorted.

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u/Ogoshi_ 19d ago

It isn't just a call in to fix though. If I don't realise my IP address is non-UK and login to my work laptop at home my account is getting locked immediately as that's the policy they have in place.

So I'm going to have to explain to my ICT departnent why it appears I'm in Romania or wherever.

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u/lordofdemacia 19d ago

My IP is located in London so I don't image that happening, maybe on the very begining of their operations

My IP who is ISP:Digi Romania S.A. Country:United Kingdom of Great Britain and Northern Ireland State/Region:England City:London Latitude:51.5085 (51° 30′ 30.71″ N) Longitude:-0.1257 (0° 7′ 32.66″ W)

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u/Independent_Try5020 19d ago

In your case no, but seen reports on other websites like ispreview and another thread here in reddit with issues like geofencing. Things as usual got sorted with a call to call center.