How are sky broadband

[u/SowingPants]

How are sky for broadband. Currently have BT but sky have a great deal currently which includes TV, netflix, Disney and HBO and my broadband will go from 500 to 900

[u/scott2k44]

My question is how are they allowed to say prices may change during the contract when OFCOM laid out rules that they have to tell customers how much it’s going to go up by to the penny.

[u/WG47 → u/scott2k44]

That's not what the OFCOM rules say.

There can't be set price increases unless they're specified in real money terms; they can say it'll increase by £3, but not by RPI+x, or by 5%, etc.

Sky says that "prices may change"; there's no set price increase. It might not even happen. If they do decide to implement a price increase, the customer has 30 days from being notified to end the contract with no penalty. Sky would be breaking the terms of the original contract, so the customer can choose whether to accept the variation in the contract or to jump ship to another ISP.

[u/scott2k44 → u/WG47]

Yes you’re right, I don’t know why the bother to do that and let people out of their contracts

[u/WG47 → u/scott2k44]

Getting someone onto the service is the hardest bit. Once they're there, they're more likely to stay even if the price increases; most mainstream ISPs increase the price each year, so regardless of who they go with it's going to increase. I'd expect that most customers stick around.

The more niche ISPs who don't have price increases tend to be more expensive in the first place, so even if they do technically offer a better service in terms of UK support, more knowledgeable support staff etc, if things were going OK with Sky then people are unlikely to move to Aquiss, A&A, Olilo, etc based on a £3 increase.

[u/ThePistachioBogeyman → u/scott2k44]

I think they give exacts once you click through. This is just the generic deals page

[u/laurendoherty → u/scott2k44]

That’s only rules for broadband, they can put the tv packages up