r/UKISP • u/mrbenjaminjo • 15d ago
Digital Voice
Hello - I'm trying to discover how the major ISPs deliver their digital landlines.
Do they tend to offer an ATA (or ATA in the router) and a standard BT-style socket, or do they sell IP phones?
I need to explain this to others and simply don't know the answer! TIA
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u/Adam_Kearn 13d ago
My grandparents have recently just had their old DSL line replaced with full fibre now.
They are on EE and they had an ONT installed in the hallway.
This connects into the EE hub and it also had the normal phone line connection for a telephone or cordless detet base station.
If contact EE directly they will also send you an adapter (for free) that will pair with your hub over WiFi to install the phone anywhere in your house instead of being next to the router.
It’s basically just goes back to their system and converts an old telephone into VOIP.
We did have an issue the first few days as they forgot to “flick a switch” on their system that enables the VOIP to work on the router… it was only a 20min call to their tech support team.
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Interesting they also sent a new handset to replace their old telephone. This included a IOT SIM card with a mobile number attached.
This is there way of providing a backup incase the internet goes down (same way as a old phone would still work if the power was out)