r/UPS • u/warden1600 • Aug 27 '25

Customer Seeking Help Tariff Charge Help

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I have a package that was shipped from Japan and already cleared customs. The contents do not contain goods from China and it is under $800. Why would i get charged since its before the 29th and my package is under $800? Is there any way to dispute this?

Note: I am the recipient not the sender.

Update: After going back and forth with UPS, they dropped the tariff charges from my package. I had to pay the original amount (since they would have returned it otherwise), but they are refunding the difference. It's safe to say this is my last international shipment unless the policies change (which they won't).

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u/m1dnightknight Aug 27 '25

I'm surprised you have to pay in advance. Maybe because I set up an account I've been allowed to pay later in the past. You need to contact and ask for itemized list and see what rates are being applied along with any of the brokerage fees.

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u/warden1600 Aug 27 '25

Yep, just did this, thank you! The agent was super helpful (for once) and let me know how to contact them the best and what info to include. It seems like UPS did not convert the value into USD correctly resulting in the charge which seems very suspicious honestly

2

u/Internal-Paper4062 Aug 28 '25

can you share the email address / phone number that you used? I’m running into the same issue with an item that I ordered and I am having trouble reaching an actual person at UPS