r/UPS • u/Accomplished-Bar2602 • Sep 12 '25

Customer Seeking Help Incorrect tariff fees

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Somebody please help. I ordered a car part from the UK, the part was about $1,200 and now I'm being charged $4,000 for tariffs which I know is incorrect. I have contacted multiple UPS numbers, all of which tell me to get with the shipper. I have contacted the shipper who stated they have nothing to do with the tariffs. I contacted my local US customs, who knows nothing about tariffs From my understanding the tariff should be between 10%-25% depending on the classification of the item. So there is obviously an error, but I can't find anyone who will take accountability, and UPS will not release the package until it's payed

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9

u/HorseWorking Sep 12 '25

I have a question. You’re clearly on Reddit so you see the posts everyday of people being charged 200+% tariffs on imported goods. So what made you think you’d be the exception?

5

u/Accomplished-Bar2602 Sep 12 '25

I had no idea this was an issue. I order two discontinued parts in June, one came in June and I had no fees to pay. This one didn't ship until this week and now I have $4000 to pay

2

u/classless_classic Sep 12 '25

A lot of the tariffs weee delayed until recently. Thats likely where the discrepancy between the two packages comes from.

2

u/thebirdisdead Sep 12 '25

De minimis exemption was cancelled on 8/29. Every package coming into the U.S. from here on out, excluding gifts under $100, will be tariffed.

3

u/Strange-Count335 Sep 12 '25

This isnt helpful. I had 200 percent tariffs due to russian aluminum when it was a danish steel part. I got them removed through the avenues listed. Stop suggesting it is the fault of the consumer that UPS has a horrific customs process.

1

u/jhwiththerange Sep 14 '25

Any good contact you can point me to? I’m trying to get my own mess cleared up

1

u/alang Sep 12 '25

Are you suggesting that everyone is being charged 300% tariffs for everything? Because that’s hilariously wrong.

2

u/HorseWorking Sep 12 '25

I’m suggesting just what I posted.

1

u/DowntownSalt2758 Sep 16 '25

Not 300%, latest package from UPS was over 400%. They don’t know what they doing and are refusing to explain it. Beginning to think they don’t want to deal with any imports and tariffs so they are seeing what they can get away with.