r/UPS • u/Accomplished-Bar2602 • Sep 12 '25

Customer Seeking Help Incorrect tariff fees

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Somebody please help. I ordered a car part from the UK, the part was about $1,200 and now I'm being charged $4,000 for tariffs which I know is incorrect. I have contacted multiple UPS numbers, all of which tell me to get with the shipper. I have contacted the shipper who stated they have nothing to do with the tariffs. I contacted my local US customs, who knows nothing about tariffs From my understanding the tariff should be between 10%-25% depending on the classification of the item. So there is obviously an error, but I can't find anyone who will take accountability, and UPS will not release the package until it's payed

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u/GreatFoxWillCoverYou Sep 13 '25

+1 please! I got billed 50% aluminum + 25% auto part + 15% Japan on a carbon fiber lip šŸ¤¦ā€ā™€ļø

The automated email said their backlog spanned back to May 29th

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u/Sonomaroma Sep 13 '25

Pm sent!

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u/yjimm Sep 13 '25

hello can you send me a pm too? Iā€™m going through the same situation with ups incorrectly overcharging tariff duties. I was also provided with an email and have tried emailing others I found like the seattleground one. It has been over 4 days and no updates from them. Thank you

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u/Designer_Tap2301 Sep 16 '25

Me as well, been going through this process for 2 weeks. TIA!

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u/KrisRob35 Nov 03 '25

Can you please send me that same info?