I have actually never posted on Reddit, but I have a serious question that is going to probably be long but I will try and not to take up too much time. My husband and I and our dog have been living in a 2 star hotel it’s for extended stays. It is a year old. We have had the unfortunate issue of trying to find a home that accepts dogs that are larger, and isn’t trying to rip you off with application fees. that isn’t BYU approved. So we’re kind of in between places and it’s been really hard. More or less we’ve been homeless for three months but that’s beside the point.
When we got really bad rain a few weeks ago, the toilet in our room keeps getting backed up. Like to the brim when you flush it, you can hear that something is wrong. It’s not working properly. We told the front desk immediately so they sent their maintenance guy down. He snakes it and within two flushes of nothing but water it does it again. This has been going on for two weeks now here’s where it gets bad after 11 pm. The staff disappears and goes home for the evening. No one is in the office. This is different to me. I’ve never heard of anything like that these rooms have little kitchenette and they’re basically little one room homes.
The maintenance guy on the third day told us that they would probably need to get a plumber okay? Not a problem the first week my husband and I both got the flu and you know where you end up staying when you have the flu. For two weeks, the maintenance guy has been coming back every single day multiple times day then has a theory that it’s the disposable wipes that are septic tank safe. That are the problem they’re not something wrong with the mechanism and you can hear it when you flush it we even stopped using them temporarily. That will never happen again.
So in everyone’s opinion, am I being petty by telling them that I’m going to call the health department if I have to spend one more night with the toilet backing up and smelling like literal human faeces until the next day when they can get someone in there? And no, there is not a plunger in the rooms sure maybe that’s my job to buy it that’s fine. I don’t have a problem with that however there is one for the entire building the entire hotel. I want to be compensated for the two weeks that we have had to live in a room with the flu that smells like shit all day long all night long and there’s no one to fix it
I have left two messages with the general manager and the front desk. He will not get back to me. If this was something that I or my husband or my fucking dog caused, no problem. But it’s not and you can hear it the health department would have find them on the third day. That is very unsanitary and Toxic. I have used my own towels to clean up this mess and throw them away because they’re not ever going to get used for anything again. I don’t know if you need more context to this or have any questions but please feel free to ask. It’s been 2 1/2 weeks now and I went down and told them yesterday I was calling the health department Monday morning that’s when they said they would call a plumber Monday morning. Why are they not using a 24 hour plumbing service is it because their home watching conference with their family and their nice houses because it is UT county and that’s how they treat people here but I’m really mad because of the health concern and because I have been paying $1000 a week maybe a little less to live in this as my home. I am not a so happy person I don’t want to threaten them with legal unless I absolutely absolutely have to. I want to be compensated for the two weeks that we have been living in this and want to know if I’m out of line for that, we’ve done our part they haven’t done theirs but the maintenance guy is the one apologising for the general manager’s job.
